Jillian Rappa

Team Manager at Climb Channel Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Englishtown, JE

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Team Manager
      • Apr 2021 - Present

      - Achieve sales quota by cultivating a strong relationship with clients as their primary point of contact - Communicate with customers to ensure the team provides exemplary service - Collaborate with the field representatives daily to expand our customer base - Work as a liaison between the resellers, vendors, and internal teams to ensure a seamless sales process

    • Account Executive
      • Nov 2015 - Apr 2021

      Eatontown, NJ - Utilize extensive product knowledge to provide quotes and process orders accurately - Provide ongoing follow-up assistance post sales to ensure customer satisfaction - Visit clients quarterly to review ways to improve their business success and nurture our relationship - Achieved Key Contributor DMR Team Award

    • Multi-Team Account Representative
      • Feb 2015 - Oct 2015

      Shrewsbury, New Jersey - Act as an intermediary between operation groups and sales representatives - Provide outstanding customer service while upselling - Assist in managing the main reseller accounts by price quoting - Achieved Rookie of the Year Award

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • May 2012 - May 2015

      Marlboro, New Jersey Provide customer service by taking patron’s orders, acting as a liaison to the kitchen staff while ensuring guest satisfaction Provide responsible alcohol service to guests of age Handled credit card and cash transactions effectively

    • Intern
      • May 2013 - Jun 2013

      Cranbury, New Jersey Participated in the planning of promotional events, including meetings with clients and vendors Researched the most cost efficient ways to organize the event: the best products, secure transportation etc. Set up trial event to present to the client for final approval

    • Sales Associate
      • Apr 2008 - May 2012

      Manalapan, New Jersey Responsible for checking in new merchandise, preparing sales tickets and monitoring inventory for restocking Serviced customers in the entire sale process from merchandise selection through the payment transaction

Education

  • Rutgers University Rutgers Business School
    B.S, Business Analytics and Information Technology
    2012 - 2014
  • Rutgers University-New Brunswick
    Bachelor of Science (BS), Business Analytics and Information Technology
    2012 - 2014
  • Monmouth University
    B.S

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