Experience

The Grand Healthcare System

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Leader Head Concierge

  • Nov 2022 - Present

  Providing excellent customer service and good judgment when dealing with residents, their families, and visitorsBe knowledgeable in all departments, to have a full understanding of every aspect of the facility, and fill in empty spaces to give support to all staff membersAnswer any questions or complaints in a fast paced environment by using problem solving skills to maintain satisfaction in all areas of work

• Activities Aide

  • Jan 2022 - Nov 2022

  Ability to create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the departmentCreate and sustain a positive relationship with residents, to provide help with their needs on a physical and mental level