Jillian Chavez

Prior Authorization Speciliast at Invitae
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Contact Information
us****@****om
(386) 825-5501
Location
Whittier, California, United States, US

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Experience

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Prior Authorization Speciliast
      • Nov 2022 - Present

    • Australia
    • 1 - 100 Employee
    • Client Concierge
      • Jul 2022 - Jan 2023

    • Hospitals and Health Care
    • 700 & Above Employee
    • Patient Access Specialist
      • Nov 2021 - Apr 2022

      As a PAS Specialist for OHSU, I took on responsibilities such as: Accurately collecting, recording, and verified patient information while maintaining a high degree of confidentiality. Gathering, verifying, or correcting errors for any patient information including demographics, guarantor, emergency contacts, and insurance coverage. • Processing billing/rebilling as needed. • Raising any claim findings/errors to management and corrected them. • Maintained all OSHU and department competencies, working autonomously to ensure that all performance standards were met each shift. • Accepted change as an opportunity for growth, learning and development, adapting to constant changing procedures and goals in a cooperative and positive manner. Show less

    • Medical Practices
    • 1 - 100 Employee
    • Patient Care Concierge
      • Jul 2021 - Oct 2021

      During my time at Pacific Endodontics, I took on a lot of tasks and responsibilities. These include: Greeting patients, ensuring all necessary paperwork was ready and answered any and all questions with enthusiasm, while providing clerical support to the team. • Handled outbound and inbound calls from patients and providers. • Gathered and verified all necessary information for patient’s charts. • Collected patient portions and scheduled follow-up appointments. • Helped with scheduling, making appropriate adjustments to accommodate for cancellations and emergency cases. Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • New Patient Intake Coordinator
      • Jun 2020 - Apr 2021

      Worked diligently to ensure that all new patients had all the necessary paperwork and forms filled out prior to their appointment, creating a smooth and stress-free encounter for both patient and provider. •Handled all inbound and outbound calls, as well as returning voicemails left outside of business hours. •Assisted with scheduling, confirming appointments, and rescheduling. •Verified insurance eligibility and benefits. •Collected co-payments and balances from patients. Worked diligently to ensure that all new patients had all the necessary paperwork and forms filled out prior to their appointment, creating a smooth and stress-free encounter for both patient and provider. •Handled all inbound and outbound calls, as well as returning voicemails left outside of business hours. •Assisted with scheduling, confirming appointments, and rescheduling. •Verified insurance eligibility and benefits. •Collected co-payments and balances from patients.

    • Events Operations Assistant
      • Oct 2019 - Sep 2020

      Provided administrative and operational support for events, luncheons, and convocation. •Scheduled and coordinated with vendors to ensure that agreed upon contracts and time alignments were met. •Processed invoices and input finances into the system for all expenses. •Assisted in planning the convocation for ASU students as well as executing key tasks on the day of commencement. •Responsible for renting out inventory to other vendors. •Provided additional clerical support to the team as needed. Show less

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Medical Office Assistant
      • Dec 2018 - Jun 2019

      Provided administrative, front desk support in a busy medical setting, ensuring patients were checked in/out and all necessary paperwork handled in a timely fashion. •Verified insurance and completed medical billing tasks, such as inputting EOB’s and claim summaries. •Prepped exam rooms and assisted in taking patient vitals. •Answered inbound phone calls and made outbound calls as needed. Provided administrative, front desk support in a busy medical setting, ensuring patients were checked in/out and all necessary paperwork handled in a timely fashion. •Verified insurance and completed medical billing tasks, such as inputting EOB’s and claim summaries. •Prepped exam rooms and assisted in taking patient vitals. •Answered inbound phone calls and made outbound calls as needed.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Speech Tutor
      • Aug 2018 - Jun 2019

      Advocated for ASL students with writing difficulties and students with speech impairments to help ensure their academic success. •Helped tutor students with speech, reading, typing, and writing. •Aided debate courses and assisted professors with speech competitions, courses, and projects. •Provided administrative support through the front office of the writing and speech lab. Advocated for ASL students with writing difficulties and students with speech impairments to help ensure their academic success. •Helped tutor students with speech, reading, typing, and writing. •Aided debate courses and assisted professors with speech competitions, courses, and projects. •Provided administrative support through the front office of the writing and speech lab.

    • United States
    • 1 - 100 Employee
    • Laboratory Technician
      • May 2017 - Jun 2019

      Created all in house lenses for our patients Handled machinery that was utilized to cut the lenses to the specific prescription of an individual Fixed and adjusted glass frames to fit the needs of our patients Assisted in the fittings of these glasses once completed Created all in house lenses for our patients Handled machinery that was utilized to cut the lenses to the specific prescription of an individual Fixed and adjusted glass frames to fit the needs of our patients Assisted in the fittings of these glasses once completed

Education

  • Arizona State University
    Bachelor of Science - BS, Communication, General
    2019 - 2021
  • Mt. San Antonio College
    Associate's degree, Communication, General
    2015 - 2019

Community

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