Experience

PLEA Community Services Society of BC

• Canada
• Individual and Family Services
• 1 - 100 Employee

• Office Support Assistant

  • Apr 2022 - Present

  Responsible for answering the organization’s main admin phone line, facilitating internal referrals to all PLEA programs and staff, sorting incoming mail, sending outgoing mail, taking meeting minutes, inventory control and ordering of office and kitchen supplies as necessary Assisted PLEA with the updating of existing policies both on the organizational and program-specific level, and acted a member of the Policy, Planning, and Best Practices Committee Created a policy framework to support PLEA in its future accreditations and site surveys (CARF) Assisted the Finance Team with the following: digitizing PLEA’s records since 1990; tracking and depositing cheques; printing cheques; assisting with financial reporting and credit cards reconciliation; and assisting with payroll Coordinated various multi-step trainings for 200+ staff members and 200+ caregivers including MANDT Non-Violent Crisis Intervention training, LivingWorks Suicide Prevention training, New Hire orientations, Trauma-Informed Practice training, Strengths-Based Practice training, Naloxone administration training, and learning modules on various workplace health and safety related topics Show less



Megaphone Magazine

• Vancouver

• Vendor Program Support Worker

  • Sep 2021 - Feb 2022

  Assisted the Megaphone Team with day-to-day management of the sales hub involving the facilitation of Megaphone products sales (both to vendors and direct-to-customers), sales tracking, handling/counting cash, and the maintenance of the cleanliness, functionality, and positivity of the hub space Managed the Hope in Shadows 2021-2022 calendar sales season, which involved inventory control, product distribution, and sales tracking of thousands of sales; as well as the intake, packaging, delivery, and tracking of 250+ online orders, equating to thousands of dollars earned by Megaphone vendors Supported existing Megaphone vendors*, tracked vendor’s earned product, distributed vendor gear, trained new vendors, participated in outreach, recruitment. and retention strategies, and co-facilitated monthly Vendor Advisory Board meetings alongside the Vendor Program Coordinator *with emotional, practical, and sales support such as transportation, advocacy, companionship and active listening (while selling) Assisted with seasonal mail outs, events, and Megaphone’s annual “Wrap Up Hope” holiday social media fundraising campaign that exceeded its goal of $35,000 Show less



Anthem Properties Group Ltd.

• Canada
• Real Estate
• 200 - 300 Employee

• Sales Coordinator

  • Oct 2020 - Jun 2021

  Assisted the sales team with the presale of 150+ townhomes in Queensborough, New Westminster over the course of six months Answered hundreds of email and phone inquiries and scheduled an average of 20 appointments for the sales team per week with qualified leads Set and maintained a high standard of cleanliness, comfort, and functionality for the presentation center (PC), office kitchen and three show homes Tracked and reported all data related to the Portside Sales Team including top leads, top realtors, status of sales, contracts, deposits, etc. using Lasso, Avesdo, Microsoft CRM and Google Drive Listed and updated development info, units available and units sold on MLS and BuzzBuzzHomes Conveyed all legal documents (such as contracts, addenda, amendments) to all parties and explained the contents and meanings of such to purchasers Managed the expectations and emotions of purchasers in a presale context where delays often occur Show less



Atira Women's Resource Society

• Canada
• Non-profit Organizations
• 200 - 300 Employee

• Women's Support Worker

  • Aug 2019 - Nov 2019

  The Women’s Support Worker is responsible for the day-to-day work of supporting women with a wide array of emotional and practical work. Activities range from active listening/one-to-one support and group support, accompaniments and advocacy, assisting families moving in and moving out, supporting women to keep their rooms/units clean, facilitating community kitchen, communal meals and celebrations, preparing and delivering food, assisting with medication and health care, including administration of naloxone to responding to emergency situations and keeps accurate records, files, log notes & statistical info as per Atira’s practice & policies. Show less



PACE Society

• Canada
• Individual and Family Services
• 1 - 100 Employee

• Practicum Student

  • Mar 2019 - Jul 2019

  At PACE, I am responsible for administrative duties including answering the phone; welcoming members into the space; signing-up new members; refilling beverage station, harm-reduction & safer-sex supplies; sorting and facilitating clothing donations; alerting staff when members arrive for appointments or programs; scheduling appointments; record-keeping/stats; spot-cleaning; building relationships with members; and ensuring a safe and judgement-free zone. I also conducted an Accessibility Audit of the space using the radical access mapping project's template in order to identify gaps in the services and the accessibility of the space, as directed by the executive director. Show less



Catch Hospitality Group

• United States
• Hospitality
• 1 - 100 Employee

• Caterer - Server / Bartender

  • May 2016 - Sep 2017

  Catered various outdoor events- some public and some private, including the Oakville Canada Day Celebrations at Bronte Harbor; a few elementary school Fun Fairs; BBQs in clients’ backyards; etc.-- as well as various indoor events, which varied in formality, size (20-200 people) and occasion including ‘celebration of life’ parties, weddings, birthday parties, etc.

• Barista / Cashier / Server at Taste Marketeria

  • May 2016 - Sep 2016

  Opened (8am) and closed both the café and the restaurant/patio many timesWelcomed customers into the establishment and thanked them as they leftCleaned and restocked the café; took and fulfilled café customer’s orders (i.e. including cutting, packaging and handing-over their pastries and/or making their drinks, whether it be a hot or iced coffee, tea, Italian soda, latté, cappuccino, mocha, espresso, London fog, etc.- you name it, we made it)Restocked, cleaned and organized the grocery area (shelves, display cases, fridges, freezers, etc.); cashed customers out; bagged customer’s groceries; took pick-up food orders over-the-phoneCleaned and restocked the restaurant area; took customer’s food and/or drink orders at the cash; ran food to customers sitting inside and/or outside on-the-patio; cashed customers out; split tipsCleaned and restocked the washroom facilities Show less



Student Works Management Program

• Canada
• Professional Training and Coaching
• 300 - 400 Employee

• Student Painter

  • Apr 2016 - Aug 2016

  Painting exterior and interior residential jobs in Oakville, which included more specifically: interacting with customers, always working in someone else's home, driving myself to work everyday, dealing with the effects of the weather, ladder work at heights of a roof, and doing some pretty serious physical labour. Each of my co-workers and superiors were students as well and so it was a unique experience and the most physically gruelling job I've ever personally done. Painting exterior and interior residential jobs in Oakville, which included more specifically: interacting with customers, always working in someone else's home, driving myself to work everyday, dealing with the effects of the weather, ladder work at heights of a roof, and doing some pretty serious physical labour. Each of my co-workers and superiors were students as well and so it was a unique experience and the most physically gruelling job I've ever personally done.



Harpers Landing

• Hostess

  • Aug 2014 - Sep 2015

  Welcomed customers into the establishment and thanked customers as they left the restaurant Interacted with many customers and fellow employees on a daily basis Ran food, transferred bills, cleaned general areas, seated guest as they came into the restaurant Ran the seating chart and organized the customers accordingly (for each of the servers) Held a leadership role: I was the “pivot” (main) hostess, had a say in hiring decisions, and trained new employees. Welcomed customers into the establishment and thanked customers as they left the restaurant Interacted with many customers and fellow employees on a daily basis Ran food, transferred bills, cleaned general areas, seated guest as they came into the restaurant Ran the seating chart and organized the customers accordingly (for each of the servers) Held a leadership role: I was the “pivot” (main) hostess, had a say in hiring decisions, and trained new employees.



Baton Rouge

• Hostess

  • Feb 2014 - Aug 2014

  Welcomed customers into the establishment and thanked customers as they left the restaurant Interacted with many customers and fellow employees on a daily basis Set, wiped and bussed tables Ran the seating chart and organized the customers accordingly (for each of the servers) Welcomed customers into the establishment and thanked customers as they left the restaurant Interacted with many customers and fellow employees on a daily basis Set, wiped and bussed tables Ran the seating chart and organized the customers accordingly (for each of the servers)



Monastery Bakery & Delicatessen

• Customer Service and Sales Associate

  • Jan 2013 - Jan 2014

  Worked closely with various kinds of food Attained knowledge on the ingredients, nutrition facts and names of certain foods Decorating, shelved, packaged, personalized and sold the food products Interacted with many customers and fellow employees on a daily basis Worked closely with various kinds of food Attained knowledge on the ingredients, nutrition facts and names of certain foods Decorating, shelved, packaged, personalized and sold the food products Interacted with many customers and fellow employees on a daily basis



Big Brothers, Big Sisters of Ontario

• Tutor

  • Sep 2011 - Sep 2012

  Helped elementary school students study and do homework in various subject areas for 2 hours weekly. It took patience and an open mind to realize that teaching has to be versatile and engaging. Helped elementary school students study and do homework in various subject areas for 2 hours weekly. It took patience and an open mind to realize that teaching has to be versatile and engaging.