Experience

Ora, Inc.

• United States
• Pharmaceutical Manufacturing
• 300 - 400 Employee

• Senior Site Operations Manager

  • Sep 2023 - Present

• Regional Site Manager

  • Mar 2022 - Sep 2023

• Clinical Site Lead

  • Sep 2021 - Mar 2022

• Clinical Research Coordinator II

  • Apr 2020 - Sep 2021

  Andover, Massachusetts, United States

• Clinical Research Coordinator I

  • Jun 2019 - Apr 2020

  Andover, Massachusetts, United States



UCFS Healthcare

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Behavioral Health Technician

  • Jan 2019 - Jun 2019

  Norwich, Connecticut, United States • Assisted patients seeking behavioral health services in a department consisting of over 60 clinicians and 8 psychiatric providers, both in office and on the phone, while in compliance with HIPAA • Utilized Greenway Health EHR to check-in patients with their respective clinician/provider while ensuring all demographic and insurance information is accurate • Used judgment in determining if a patient is in crisis and in need of an on-call clinician or emergency services • Performed… Show more • Assisted patients seeking behavioral health services in a department consisting of over 60 clinicians and 8 psychiatric providers, both in office and on the phone, while in compliance with HIPAA • Utilized Greenway Health EHR to check-in patients with their respective clinician/provider while ensuring all demographic and insurance information is accurate • Used judgment in determining if a patient is in crisis and in need of an on-call clinician or emergency services • Performed daily data entry tasks including copay, demographic, same-day appointment, and psychiatric provider availability reports • Scanned various behavioral health documents and screening tests into Greenway Health EHR including developmental/mental health questionnaires, Ohio Youth forms, modified mini screens, and lab results, to name a few Show less



Walgreens

• United States
• Retail
• 700 & Above Employee

• Licensed Pharmacy Technician

  • Jul 2018 - Jan 2019

  East Lyme, Connecticut, United States • Greeted patients and effectively answered questions/concerns about prescriptions while in compliance with HIPAA and CT Drug Laws • Assisted pharmacists in receiving prescription orders, accurately measuring/counting medications, and labeling packages for dispensing • Entered appropriate billing information and processed insurance claims – researched and resolved third party rejections when necessary • Possess high degree of computer literacy which aided in navigating the pharmacy… Show more • Greeted patients and effectively answered questions/concerns about prescriptions while in compliance with HIPAA and CT Drug Laws • Assisted pharmacists in receiving prescription orders, accurately measuring/counting medications, and labeling packages for dispensing • Entered appropriate billing information and processed insurance claims – researched and resolved third party rejections when necessary • Possess high degree of computer literacy which aided in navigating the pharmacy database and operating the multi-line phone system • Routinely praised by coworkers and customers for pleasant customer service skills and team-oriented attitude Show less