Jillian Bakker

BDC Agent at Starling Chevrolet
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Orlando
Languages
  • English -

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Bio

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Experience

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • BDC Agent
      • Apr 2015 - Present

      Provide customer service Operate all phone lines Book / cancel service appointments File all paperwork Cover reception desk when needed Provide customer service Operate all phone lines Book / cancel service appointments File all paperwork Cover reception desk when needed

    • United States
    • Retail
    • 100 - 200 Employee
    • Customer Service Associate
      • Feb 2014 - Apr 2015

      Answer all incoming phone lines Provide customer service Provide help to customers looking for item(s) Use of cash register Stocking Answer all incoming phone lines Provide customer service Provide help to customers looking for item(s) Use of cash register Stocking

    • Photo Sales
      • Jun 2013 - Apr 2015

      Customer service Handle cash, credit and debit cards and check transactions Customer service Handle cash, credit and debit cards and check transactions

    • United States
    • Law Enforcement
    • 300 - 400 Employee
    • Telecommunicator
      • Nov 2012 - May 2013

      Answered 911 and Administration phone calls, entered calls for service, entered repossessions and tows into the system, used the CAD, Spillman and Viper systems, provided medical services according to protocol, dealt with the public over the phone, provided proper phone etiquette, entered animal control calls into system, interacted with co workers on a daily basis. Answered 911 and Administration phone calls, entered calls for service, entered repossessions and tows into the system, used the CAD, Spillman and Viper systems, provided medical services according to protocol, dealt with the public over the phone, provided proper phone etiquette, entered animal control calls into system, interacted with co workers on a daily basis.

    • Director of Teen Camp
      • Jun 2005 - Aug 2012

      Worked with children ages 7-15 years old. Managed the daily activities and maintained an orderly, positive camp environment. Interacted with children in daily activities. Managed first aid station for children as needed. Worked with children ages 7-15 years old. Managed the daily activities and maintained an orderly, positive camp environment. Interacted with children in daily activities. Managed first aid station for children as needed.

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Resort Employee
      • Feb 2012 - Jun 2012

      Interacted with animals and owners on a daily basis. Bathed animals, cleaned cages after animals left boarding facility Daily exercise and feeding schedule for animals. Assisted Vet Techs with administration of immunizations. Interacted with animals and owners on a daily basis. Bathed animals, cleaned cages after animals left boarding facility Daily exercise and feeding schedule for animals. Assisted Vet Techs with administration of immunizations.

    • Receptionist
      • Feb 2012 - Jun 2012

      Answered all incoming phone lines and directed them to the right sales associate Filed paperwork Updated sales board Answered all incoming phone lines and directed them to the right sales associate Filed paperwork Updated sales board

    • United States
    • Research Services
    • Vet Assistant
      • Aug 2006 - Aug 2009

      Administrative work: answered and screened phone calls, scheduled appointments, filed paperwork in an organized fashion, received and receipted payments. Kennel help: cleaned up before and after surgeries, helped take care of sick and deceased animals, daily exercise for animals. Administrative work: answered and screened phone calls, scheduled appointments, filed paperwork in an organized fashion, received and receipted payments. Kennel help: cleaned up before and after surgeries, helped take care of sick and deceased animals, daily exercise for animals.

    • United States
    • Retail
    • Cashier
      • Jun 2005 - Jun 2006

      Managed sales transactions with customers. Handled customer related issues. Organized, replenished, and recovered sales floor. Managed sales transactions with customers. Handled customer related issues. Organized, replenished, and recovered sales floor.

Education

  • SUNY Oneonta
    Bachelor of Science, Criminal Justice
    2009 - 2011
  • SUNY Orange County Community College
    Transfered, Criminal Justice
    2007 - 2009

Community

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