Experience

EI Microcircuits

• United States

• Administrative Assistant

  • Aug 2022 - Present



Chandler Inc.

• Afton, Minnesota

• Project Coordinator

  • Nov 2015 - Aug 2022

  Coordinate projects to ensure accuracy and timeliness, from beginning to end of each project. Coordinate projects to ensure accuracy and timeliness, from beginning to end of each project.



Andersen Corporation

• Bayport, MN

• Customer Service Representative III

  • Jan 2007 - Nov 2015

  • Familiarization of all order entry and quote processes across the country • Andersen, EMCO, 100 Series, and A-Series product knowledge • Deal with escalated customer issues to ensure customer satisfaction before hanging up • Andersen Architectural Product training to assist customers more efficiently • Maintained flexible work schedule to meet Andersen cut-offs • Worked with IT department testing systems • Quickly learn and retain new information • Update work instructions on most current processes • Initiate and accept additional responsibilities in order to meet customers needs • Amenable and approachable in assistance to co-workers with orders and quotes • Regularly request feedback and accept constructive criticism in order to improve my abilities • Quick to learn new product and grow with the ever changing AW environment • Able to multi-task and complete work efficiently Show less



TopDesk Applications

• Afton, MN

• Administrative Assistant

  • Jun 2002 - Jan 2006

  • Manage special projects for Fortune 100 clients • Provide onsite computer support for clients • Provide computer training and instruction on Microsoft Office products • Process and maintain confidential data in accordance with HIPPA Privacy Rules • Create and provide accurate reports for owner • Manage special projects for Fortune 100 clients • Provide onsite computer support for clients • Provide computer training and instruction on Microsoft Office products • Process and maintain confidential data in accordance with HIPPA Privacy Rules • Create and provide accurate reports for owner



Roof to Deck Restoration

• Saint Paul, MN

• Corporate Automation Cordinator

  • May 2004 - Oct 2005

  • Lead the company in the development of new corporate, proprietary software.  Assessed and outlined specific needs for software developer  Tested all aspects of software functionality in each new version  Trained national offices on use of software  Provided technical support to offices using software  Developed training materials for software • Assisted manager with all company duties • Maintained client database • Lead the company in the development of new corporate, proprietary software.  Assessed and outlined specific needs for software developer  Tested all aspects of software functionality in each new version  Trained national offices on use of software  Provided technical support to offices using software  Developed training materials for software • Assisted manager with all company duties • Maintained client database