Jill Watkins
Tour Manager at Amtrak Vacations- Claim this Profile
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Bio
Experience
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Amtrak Vacations
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United States
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Travel Arrangements
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1 - 100 Employee
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Tour Manager
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Jun 2014 - Present
Tour Manager for escorted rail vacation program. Recent itineraries include Denver-Yellowstone-San Francisco and Chicago-Glacier NP-Seattle. Tour Manager for escorted rail vacation program. Recent itineraries include Denver-Yellowstone-San Francisco and Chicago-Glacier NP-Seattle.
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Columbia Crossroads
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Portland, Oregon Area
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Tour Guide/Hospitality Staff
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Apr 2014 - Present
In addition to serving as the Tour Director for 10 day tour (April): Seattle-Portland-Oregon Coast-NoCal Redwoods- San Francisco; I have spent the bulk of the 2014 tour season working on a Columbia Crossroads assignment in conjunction with Shore Excursions of America on behalf of the American Empress Steamboat, traveling on the Columbia and Snake Rivers. I am responsible for co-staffing a Hospitality Desk for embarking passengers as well as leading Shore Excursions of the Columbia Gorge and Mt Hood out of Stevenson, Washington. I have additionally led city of Portland, Fort Vancouver, and Walla Walla wine tours as part of this project. Show less
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Oregon Scientific (A member of IDT Group)
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Hong Kong
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Consumer Electronics
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1 - 100 Employee
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Social Media Community Manager
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Jan 2013 - Present
As the primary person who manage the Facebook Page for Oregon Scientific's Meep! Tablet for Kids as well as the new Meep!X2, I answer support questions around the clock, spread valuable user information is regards to updates for the product and solutions to common issues, and facilitate discussion of the product amongst a community of over 7,000 members. I correspond with colleagues within OS to resolve customer satisfaction and product performance issues on both a personal and a larger scale and to provide user feedback to development and customer service oversight teams. In addition to Facebook, I also monitor and contribute through Twitter, Pinterest, Amazon, and a variety of retailer sites and community discussion forums. Show less
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Aspen Limo Tours
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Portland, Oregon Area
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Chauffeur and Tour Guide
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Sep 2012 - Present
Permitted Driver for Hire in and around Portland, Oregon; DOT medical cardholder. Executive Chauffeur Services; Personalized Driver-Guide for Tours to Columbia River Gorge, Oregon Wine Country (Yamhill County/Willamette Valley), and more. Permitted Driver for Hire in and around Portland, Oregon; DOT medical cardholder. Executive Chauffeur Services; Personalized Driver-Guide for Tours to Columbia River Gorge, Oregon Wine Country (Yamhill County/Willamette Valley), and more.
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Freelance / Content writer
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Portland, Oregon Area
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Travel blogger and internet content writer
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Apr 2012 - Present
I've written website copy and blog articles for a variety of clients including: Fantasea Magnetic Cruising West End Park Cafe PureAfrica.com.au Automatic Upload Palm Beach Ferry YourAfricanSafari.com Fatwallet Oxford Florist LHH Solicitors Group Leif's Automotive- Summer Roadtrip series I've written website copy and blog articles for a variety of clients including: Fantasea Magnetic Cruising West End Park Cafe PureAfrica.com.au Automatic Upload Palm Beach Ferry YourAfricanSafari.com Fatwallet Oxford Florist LHH Solicitors Group Leif's Automotive- Summer Roadtrip series
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Amanda Gresham's Delta Music Experience
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Portland, Oregon
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Tour and Operations Assistant
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Sep 2010 - Oct 2013
I have worked with Amanda Gresham on several Delta Music Experience projects, including Rockin' the Rails 'Big Easy Express' musical train experience on the Oregon Coast in September of 2010 and Rockin' the Roads 'Real Deal Delta' custom motorcoach mini-tour of the Mississippi Delta in April of 2012. Most recently, I traveled for three weeks in the fall of 2013 with Amanda and a DME client group from Memphis, through Mississippi, to Helena, ARK, and finishing with a week in New Orleans. This unique immersive tour experience included customized travel throughout the Delta by motorcoaches and trains, attendance at musical festivals, educational sightseeing opportunities, and authentic entertainment as arranged by Amanda. My duties on behalf of DME have included assistance with coordination of travel and passenger logistics, transportation liasion, communication with passenger group, and miscellanous operational assistance. Show less
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Go Africa Adventures
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4160 SE International Way Suite #D106, Milwaukie OR 97222
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Travel Coordinator
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Jul 2011 - Jun 2012
Sales and marketing promotions for African safaris, adventure travel, and other custom touring of 11 African countries. Custom detailed travel arrangements, social media, content writing for website. Sales and marketing promotions for African safaris, adventure travel, and other custom touring of 11 African countries. Custom detailed travel arrangements, social media, content writing for website.
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Rails NW
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Travel Arrangements
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Charter Train Coordinator
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Jul 2011 - Oct 2011
After leaving the manangerial role at the office, I remained as a project consultant with RailsNW for charter rail excursions throughout the Pacific Northwest, including the Oregon Coast Crawler out of Garibaldi and the Rainier Rambler in Elbe, WA.
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Manager
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Jan 2004 - Jun 2011
For 7 years, I was the General Manager and in charge of all office operations at RailsNW, a rail vacation packager and sales agency specializing in train tours and rail-related vacations worldwide. In addition to daily operational duties, I also assisted in development of new programs including many in Southwestern Colorado. Additionally, I served as the point person and onboard Director of RailsNW's charter excursion program in the Pacific Northwest as well as the social media manager for two years. Show less
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Education
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ITMI
International Tour Management Institute, Tour Guiding and Management -
Western Business College
Travel and Hospitality