Experience

Meadowbrook Country Club

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Director of Food of Berverage

  • Feb 2009 - Present

  • Multi-faceted Operations Management - Coordinated day to day operations of a full service restaurant, two bars, halfway house, beverage carts, and seasonal pool grill. Also, managed front of the house and back of the house team throughout catering events, tournaments, and member events. Extensive front of the house and bar knowledge. • Training Development & Facilitation – Took a nonexistent training program and created and established a structured system to ensure our staff preparedness by writing the training manuals, menu knowledge exams and evaluations forms to ensure service excellence and teamwork. • Member, Guest & Staff Satisfaction & Retention - Created and implemented procedures that would provide members and guests with services that exceeds their expectations. Instilled a positive work environment to maintain motivation for the staff. • P & L Accountability - Revamped Menus based on purchasing price calculations bringing menu items from a 34% to 27% food cost. Optimized labor cost by forecasting daily revenue verses budgeted labor dollars in order to maximize profit yet not compromise quality service to members. • Inventory & Cost Control – Conducted consistent and regular inventory of all products to maintain 29% cost of goods. • Vendor Negotiations - Direct involvement with vendors and ordering. Established and nurtured business relationships with vendors to provide promotional events for members. • Food & Sanitary Practice – ServSafe licensed with a clear understanding of state and federal regulations for food safety and Oklahoma Health Department policies. Ensured consistent and quality product in multiple areas throughout the golf course. Show less



Charlestons Restaurant

• United States
• Food and Beverage Services

• Corporate Trainer

  • Jun 1997 - Nov 2012

  • Corporate Trainer - Opened five upscale casual dining concepts as part of the front of the house team training servers and bartenders. • Opened Mahogany - Prime Steakhouse a fine dining restaurant. As a member of the creative team we created the training program and steps of service for the new concept. • Bar and Server Classroom Trainer - Development of new team members. • Key Employee - Maintained open communication with both employees and guests throughout the shift. Conducted opening and closing duties required by front of the house management. • Awarded Employee of the Year - 1998 Show less



Tulsa Public Schools

• Primary and Secondary Education
• 700 & Above Employee

• Special Education Teacher

  • Jan 2002 - Jan 2009

  • Upheld a solid classroom management plan in which students were provided with clear and consistent direction and follow-through; fostered work-oriented and stress-free learning environment. • Employed diverse techniques to promote active learning including individualized instruction, problem-solving assignments, small-group work, collaborative teaching. Exercised flexibility within the classroom addressing student’s needs through special accommodations, and providing innovative, high-quality lessons and support. • Awarded Excellence in Education-Fall 2005 Show less