Jill Stoehr
Tax Preparer at Tax Back, Inc. dba Jackson Hewitt Tax Service- Claim this Profile
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Topline Score
Bio
LinkedIn User
Jill has a cheery, upbeat personality that could completely disarm and diffuse frustrated customers that were calling for technical support. I could always count on Jill to dot the i's and cross the t's when I was just starting out writing customer quotations. It was truly a pleasure to work with Jill.
Denise Rice
Jill handled customer serivce with a great attitude. She is very detail oriented, and is willing to do whatever it takes to get the job done.
LinkedIn User
Jill has a cheery, upbeat personality that could completely disarm and diffuse frustrated customers that were calling for technical support. I could always count on Jill to dot the i's and cross the t's when I was just starting out writing customer quotations. It was truly a pleasure to work with Jill.
Denise Rice
Jill handled customer serivce with a great attitude. She is very detail oriented, and is willing to do whatever it takes to get the job done.
LinkedIn User
Jill has a cheery, upbeat personality that could completely disarm and diffuse frustrated customers that were calling for technical support. I could always count on Jill to dot the i's and cross the t's when I was just starting out writing customer quotations. It was truly a pleasure to work with Jill.
Denise Rice
Jill handled customer serivce with a great attitude. She is very detail oriented, and is willing to do whatever it takes to get the job done.
LinkedIn User
Jill has a cheery, upbeat personality that could completely disarm and diffuse frustrated customers that were calling for technical support. I could always count on Jill to dot the i's and cross the t's when I was just starting out writing customer quotations. It was truly a pleasure to work with Jill.
Denise Rice
Jill handled customer serivce with a great attitude. She is very detail oriented, and is willing to do whatever it takes to get the job done.
Experience
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Don Hughes Insurance and Tax
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United States
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Financial Services
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1 - 100 Employee
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Tax Preparer
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Jan 2012 - Present
I have just started with Jackson Hewitt Tax Services. This is a very exciting new challage for me. Preparing income tax for customers. I have just started with Jackson Hewitt Tax Services. This is a very exciting new challage for me. Preparing income tax for customers.
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CLEAResult
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United States
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Utilities
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700 & Above Employee
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Customer Service Representative
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Feb 2011 - Dec 2011
I am working in the Customer Service Call Center. Taking calls from Customers who are concerned with saving energy and reducing energy cost. I am working in the Customer Service Call Center. Taking calls from Customers who are concerned with saving energy and reducing energy cost.
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Customer Service Administrator
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Jan 2007 - Feb 2011
main reception phones and then directed calls to 1/2/07 - Current the person or department requested. Reviewed customers questions or concern, then determined action needed. Maintained daily several reporting databases for management. Kept supply room stocked and inventoried. Processed all outgoing and incoming mail. Show less
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Contract Administrator/Receptionist
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Jan 2007 - May 2010
Worked with multi-line phone system. Answered in coming and departmental calls. Direct calls to the person or department. Maintained several Excel reports for management. Inventoried supplies and ordered when needed. Greeted customers and employees in a professional manner. Processed quotes to make sure wording was correct. Then emaied final quote to customers. Worked with multi-line phone system. Answered in coming and departmental calls. Direct calls to the person or department. Maintained several Excel reports for management. Inventoried supplies and ordered when needed. Greeted customers and employees in a professional manner. Processed quotes to make sure wording was correct. Then emaied final quote to customers.
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Lincoln Financial Group
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United States
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Financial Services
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700 & Above Employee
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Senior New Business Coordinator
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Apr 2003 - Mar 2006
all processing of new business applications for 75; Implemented excel data base to track applications and revenue. Order underwriting requirements. Ran all of the new business illustrations. Made sure clients where updated on progress of their applications. Answered phone calls for new business and customer service. Worked closely with Home Office Underwriters to get cases closed as soon as possible. Redid filing system for all the client files. Show less
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Office Manager
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Jan 1997 - Oct 2003
all the day to day processing of the branch office.; Processed all of the new business application. Did the excel data base tracking for branch manager. Was responsible for branch office checking account. Implemented new client filing system. Processed new business illustrations. Worked with several agents all around the United States, and was responsible in keeping them updated on their cases daily, monthly and then at year end. Show less
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Education
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2011 - 2013
University of Phoenix
Associates, Business Administration -
1973 - 1977
Farmington High School
Diploma, General -
1975 - 1976
Port Huron Northern High School
Genral
Community
