Experience

Bridgewater High School

• United Kingdom
• Education Management
• 1 - 100 Employee

• School Business Manager

  • Sep 2018 - Present



Emslie Morgan Academy

• School Business Manager

  • Apr 2018 - Sep 2018



The Learn and Lead Partnership

• Administration Manager

  • Apr 2015 - Apr 2018

  Key Duties:To manage and provide an effective and efficient project management, communication and data management service to the company and the companies clients under the direction of the Director; and to do so using tact, diplomacy and maintaining confidentiality.• Attending, organising and recording meetings and events;• Providing a confidential senior managerial administrative service to the company and its clients;• Liaising with school leaders, system leaders, teachers, local authorities, the Diocese, DFE, NCTL, RSC educational partnerships and other outside bodies;• Providing a first point of contact for clients, schools, local authorities and other bodies requiring support, directing issues to the relevant task manager, ensuring appropriate support is provided and that issues are resolved in a timely manner to the satisfaction of the client;• Monitoring and evaluating the effectiveness of systems; • Updating content on websites managed by the company;• Publicising events and the work of the company and its clients through appropriate media including educational forums and social media; • Project Planning• Preparing and paying invoices and credit control;• Coordinate the recruiting & training of Interns for the Maths & Physics DfE Internship programme to recruit students into teaching maths & Physics. • Coordinate and facilitate ar School Direct Programme mentoring the school direct trainees.



Cardinal Heenan Catholic High School

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Teacher of Business

  • Sep 2010 - Apr 2015

  I was previously a teacher of Business Studies at Cardinal Heenan Catholic High School for Boys, Liverpool which has approximately 1600 students on role. In September 2012, I was asked to take on additional duties in acting as co-head of Business. I had particular responsibility for KS4 GCSE Business and co-manage the KS5 curriculum. This was as a result of the strong development and leadership qualities that I have shown during my time with Cardinal Heenan.I was particularly assigned the responsibility for GCSE as I am an exam marker for the Edexcel exam board for the GCSE Business paper and have now taken on the role of Team Leader of other exam markers. I have been an examiner for the last 4 years and this enabled me to share this experience and knowledge with my colleagues in the Business department at Cardinal Heenan. Overall, results in the Business department were amongst the best in the school and in the last exam series (June 2014) were in the top 4 of the school. The results that I have achieved with students have increased year on year.• At GCSE over 75% of students have consistently gained A*-C grades.• At GCSE, 56% of high achievers achieved 3+ levels of progress with 26% achieving 4+ levels. There was also a similar figure for Gifted and Talented students.• IFS Personal Finance was a new course introduced in 2012. 42% achieved A*- A and 84% A*-C. This was much higher than expected with 84% achieving higher than their target grade. • 75% of prior low achievers achieved 5+ levels of progress with 85% of middle prior achievers achieving 3+, 77% achieving 4+ and 38% achieving 5+ levels of progress. • At GCE Applied Business A2 –63% achieved better than their target grade with 42% achieving A*-B and 100% A*-E. • At GCE Applied Business –100% of candidates achieved A* -EI graduated with QTS status in July 2010 and was graded as outstanding.



Royal Bank of Scotland Business

• United Kingdom
• Banking
• 700 & Above Employee

• Personal Account Manager

  • Jan 2000 - Sep 2009

  I was a Premium Account Manager at RBS where my key focus was to build and maintain relationships with our top tier of high net worth customers, in order to better understand their financial requirements before matching our services and product solutions in a consultative approach. I was responsible for establishing and developing c£4m of incremental business. I led a team of 4 Personal Banking Executives to oversee the efficient running of the team. I was a Premium Account Manager at RBS where my key focus was to build and maintain relationships with our top tier of high net worth customers, in order to better understand their financial requirements before matching our services and product solutions in a consultative approach. I was responsible for establishing and developing c£4m of incremental business. I led a team of 4 Personal Banking Executives to oversee the efficient running of the team.



BAXI

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Sales Office Manager

  • Nov 1996 - Dec 1999

  I was Sales Office & Customer Service Manager where my key focus was to manage a team of 35 advisors who were responsible for processing orders from existing clients and dealing with general customer service enquiries from distribution networks. My key achievements were to increase customer response times, issue close-outs and to improve customer satisfaction ratings from low 60% to 83%.I restructured and retrained departments changing emphasis to outbound proactive customer engagement from the original traditional inbound sales office model.



Norweb

• Utilities
• 1 - 100 Employee

• Department Manager

  • Sep 1985 - Oct 1996

  As a management trainee, I developed to a level of Team leader within different departments ranging from customer service to new installations.Key responsibilities included setting and monitoring performance against appropriate KPIs.Training & Development of team members to deliver key skill sets in line with organisational objectives.As a Utility, the organisation changed from public to private ownership. This required the implementation of a change management programme addressing standards of performance, expectations and enormous cultural change. One of my key responsibilities was to oversee the delivery of this change programme for my teams.General• Involved in recruiting, developing, training and appraising staff.• The development of highly effective teams.• The setting and implementing of key strategies.• Establishing standards and values within the team• Setting and delivery of departmental budgets.