Experience

Shasta County Health and Human Services Agency

• Government Administration
• 200 - 300 Employee

• Community Education Specialist

  • Sep 2016 - Present

  Implemented projects in community human service education programs, including elder abuse reduction, breastfeeding support, need for social services and more; interfaced with local media to distribute public service announcements, advertisements, etc.; designed informational handouts, social media posts, and multiple video series, and prepared correspondence, including press releases and social media posts; provided support for projects; planned and conducted media events and participated in interviews with the media; supported department efforts to promote, develop, and implement policies as primary prevention tools; and prepared and maintained reports, newsletters and other documentation of human service education activities. I also communicate regularly with the state on matters related to the work done in our regional offices.

• Senior Public Health Assistant

  • May 2016 - Sep 2016

  As a Senior Public Health Assistant in the Vital Records Office, I was the main point-of-contact for the public to receive birth certificates, death certificates, fetal death certificates, informational certificates and burial permits out of our office. I worked closely with the Shasta County Coroner's Office and our local funeral homes, as well as some out-of-county funeral homes, to determine the best possible information for each death certificate. I issued all burial permits for Shasta County, as well as some for other areas in California. I also reported all Confidential Morbidity Reports that are unrelated to communicable disease and send them on to the DMV. I kept in close contact with our local hospitals and supported them in the production of birth certificates before I registered them with the state. I kept a good working relationship with local midwives, conducted interviews and produced all birth certificates for any Shasta County baby born outside of a hospital facility. I also communicated regularly with CDPH Vital Records in matters of birth and death.I kept detailed billing records for all of our local funeral homes, all private pay billing and all out-of-county funeral homes. I was responsible for sending billing to the funeral homes, collecting payment and forwarding all information to our Business and Support office for a final check before it was taken to the state level.In addition, I produced detailed training lists for future employees and detailed duty lists in an attempt to make the office more efficient. I notarized documents for our customers when necessary. I also trained an extra help employee to handle the duties of an office clerk and trained the full-time office clerk when she began in that office. I also performed other duties as needed.

• Typist Clerk III

  • Nov 2015 - May 2016

  Typed reports, letters, documents, records, vouchers, requisitions, lists, schedules, orders, notices and statistical and financial data; typed letters or reports from rough draft, marginal notes or verbal instructions; interviewed callers in a public office and over the telephone and either furnished the desired information, referred them to the proper source or arranged an appointment with an appropriate person; researched, extracted, transferred and summarized information from records; typed material of a confidential nature; prepared acknowledgements and replies to letters; checked reports, records and other data for accuracy, completeness and compliance with established standards; checked and tabulated data; followed up on material sent to other people for review or completion; proofread copy; maintained a variety of personnel, financial and statistical records and files; alphabetized materials; kept stock of office supplies; operated a variety of office equipment, including a copier, calculator and other types.