Jill Gualtieri

Server/Bartender/Trainer at City Tap House
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Location
Philadelphia, Pennsylvania, United States, US

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Experience

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Server/Bartender/Trainer
      • Feb 2013 - Present

      I began serving in in 2013 and have since made my way up to cocktail server, bartender and head server trainer, focusing on the training program for new employees, ensuring fully and adequately trained servers. I have experience taking care of parties of 100+ guests including set up and break down, closing party contracts, and staying calm while multitasking in busy situations. I began serving in in 2013 and have since made my way up to cocktail server, bartender and head server trainer, focusing on the training program for new employees, ensuring fully and adequately trained servers. I have experience taking care of parties of 100+ guests including set up and break down, closing party contracts, and staying calm while multitasking in busy situations.

    • United States
    • Education Administration Programs
    • Server/Barista/Expo
      • Dec 2017 - Dec 2018

      Worked both week day and weekend fast paced brunch in various positions including hostess, server, barista, and expo. Worked both week day and weekend fast paced brunch in various positions including hostess, server, barista, and expo.

    • United States
    • Restaurants
    • Floor Manager
      • Apr 2015 - Oct 2017

      I began serving at IBG in 2015 and worked my way up to managing, overseeing daily functions and assuring smooth flow of service and operations. I managed schedules for around 60 employees including servers, bartenders, barbacks, and food runners, executed the daily contracts and parties and oversaw all parties and events from start to finish, and was a closing manager two nights a week. I began serving at IBG in 2015 and worked my way up to managing, overseeing daily functions and assuring smooth flow of service and operations. I managed schedules for around 60 employees including servers, bartenders, barbacks, and food runners, executed the daily contracts and parties and oversaw all parties and events from start to finish, and was a closing manager two nights a week.

    • Assistant to Director of Events
      • Oct 2016 - Apr 2017
    • Server
      • Feb 2012 - Oct 2012

      Maintained a 6-10 table indoor/outdoor section, focusing on taking orders, delivering drinks, running tables, bussing food, and overall offering top notch service. Maintained a 6-10 table indoor/outdoor section, focusing on taking orders, delivering drinks, running tables, bussing food, and overall offering top notch service.

    • United States
    • Hospitality
    • 400 - 500 Employee
    • Cocktail Server
      • 2009 - 2012

      I began hostessing at McCormick and Schmick's in center city Philadelphia right after graduating high school and over the next three years developed my skills, moving up to Host Trainer, running the board on busy nights and helping ensure smooth dining room operations, and eventually moving up to cocktail serving where I maintained a nine table section including regular dining service, and late night happy hour. I began hostessing at McCormick and Schmick's in center city Philadelphia right after graduating high school and over the next three years developed my skills, moving up to Host Trainer, running the board on busy nights and helping ensure smooth dining room operations, and eventually moving up to cocktail serving where I maintained a nine table section including regular dining service, and late night happy hour.

Education

  • Community College of Philadelphia
    Associate of Arts - AA, Hosptality and Tourism Management

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