Experience

Rollout Systems

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. Program Manager, Scrum Master, Kanban Coach, Technical Writer

  • Jan 2017 - Present

  Support the Naval Air Weapons Center (NAWC), Weapons Division (NAWCWD), All-Weapons Information Systems (AWIS). Work with Technical Program Office Manager to implement the agile method of Scrum to improve efficiency. Researched, wrote the AWIS Program Management Plan Brief and plan to document TPO management of AWIS. Developed Agile PMP as way forward for implementing Scrum and Kanban, developed Scrum roadmap, developed team training and learning tools for all Scrum training. Set up templates for Scrum burn down charts and sprint velocity tracking. Developed a streamlined method for quality assurance for AWIS Scrum. Worked to develop Quality Management Plan brief/plan and PPQA. Worked with ISSO on RMF documentation. Worked on UML modeling via Enterprise Architecture. Redesigned document templates to improve users experience with templates, improve documentation, and meet GPO standards. Research, write, edit, and update End User Guides for all AWIS modules to include generating graphics for 45 web-based applications. Lead working groups in defining and streamlining internal processes. Train employees on End User Guide templates and in preparing guides in accordance with standard guides and templates. Perform as facilitator for working groups during PMR. Work with other Technical Writers, working group managers, and end user to expedite documentation process. Edit SOPs for cyber security. Research, write, edit operational, instructional, maintenance procedures and implementation guides. Show less



EIS

• Charlottesville, VA

• Technical Writer

  • Nov 2015 - Present

  Support National Ground Intelligence Center (NGIC), Combat Incident Analysis Division (CIAD), Combat Incident Database (CIDB) and Joint Trauma Analysis and Prevention of Injury in Combat (JTAPIC) Database: Coordinating lead, working with all levels contractor and customer leadership, for software development documentation that includes writing/editing or formatting CIDB documentation. Work with PM to write/edit TOMP, RMP, RQMP, QMP, and SCMP. Analyze and define workflows. Use Issue and Requirements Tracker to track and report progress to leadership. Track CCB-approved requirements to completion for each release. Research, write and maintain JTAPIC External User Guide and CIDB User Guide, edit and format System Administrator Guide, Strike Analyzer User Guide, Role-Base Access Control (RBAC) Administrator Guide, CIDB Run Book, Installation Guide, Post-Installation Guide, Software Design Document (SDD). Write/edit Release Package, Release Notes, and SRS. Work with CCBs, PDRs, CDRs, TRRs, and IPRs, SETAs, and PM as required. As a team member, plan and document change management from traditional “waterfall” methodology to agile methodology. Develop and document workflow processes for account SOPs and backlog approval process. All documents adhere to GPO, AR25-50, DA PAM 500-67, and NETCOM PAM 25-52 style guidelines. Show less



Jacobs

• Ridgecrest, CA

• Cyber Security SCRUM Master

  • Feb 2017 - Jan 2018

  This year I've successfully led multiple teams to obtain ATOs. This included training the teams in SCRUM/Agile methodology and the RMF process. Training teams in SCRUM and watching the comprehension of the processes excite the teams This year I've successfully led multiple teams to obtain ATOs. This included training the teams in SCRUM/Agile methodology and the RMF process. Training teams in SCRUM and watching the comprehension of the processes excite the teams



DST

• Charlottesville, VA

• Technical Writer

  • Oct 2014 - Oct 2015

  Support National Ground Intelligence Center (NGIC), Combat Incident Analysis Division (CIAD), Combat Incident Database (CIDB) and Joint Trauma Analysis and Prevention of Injury in Combat (JTAPIC) Database: Coordinating lead, working with all levels contractor and customer leadership, for software development documentation. Assist Requirements Manager with preparing CCB briefs, using Issue and Requirements Tracker, Edit and format Test Procedures and Test plan, Research, write and maintain JTAPIC External User Guide, Edit and format System Administrator Guide, Strike Analyzer User Guide, Role-Base Access Control (RBAC) Administrator Guide, CIDB Run Book, Installation Guide, Post-Installation Guide, Software Design Document (SDD). Prepare Release Notes, and SRS Work with CCBs, PDRs, CDRs, TRRs, and IPRs, SETAs, and Support EIS PM as required. All documents adhere to GPO, AR25-50, DA PAM 500-67, and NETCOM PAM 25-52 style guidelines. Show less



GRSi

• Quantico, VA

• Sr. Technical Writer

  • Jul 2014 - Oct 2015

  Worked with customer as coordinating lead for RMF documentation process and completion, ensuring all deadlines and requirements meet. To include, collaboration with and team build among different DoD contractors to ensure product quality and deadlines. Research, analyze, write training slides pertaining to SharePoint task tracking tool, Coordinate management plan, directives, SOPs, user guides, management plans, CM Plans, RMF Directives. Research, analyze and write/edit work instructions, peer review procedures, change control process, Web style guide, lessons learned, SOPs, and Administrator Guides. Prepare RMF A&A Packages and DIACAP C&A Packages including STPs, VDDs, SOPs, and CT&Es for three federal programs on four different networks. Prepare graphics for documents using Visio, Photoshop, Illustrator and Power Point. Show less



ManTech

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Writer, Senior Lead

  • Nov 2012 - Jul 2014

  Worked with contractor and customer leadership and as coordinating lead for RMK documentation process and completion, ensuring all deadlines and requirements meet. To include, collaborate with and team build among different DoD contractors to ensure product quality and deadlines. Research, analyze and write user guides, management plans, CM Plans, Network Governance Plan, work instructions, peer review procedures, change control process, Web style guide, lessons learned, SOPs, and Administrator Guides, prepare Risk Management Framework (RMK) documentation, AC, AU (technical and management), IA, SC, AT, CM, CP, IR, MA, MP, PE, PS, SI, PL, RA, SA, and PM documentation, SSAAs, SSPs, C&A Packages, STPs, VDDs, SOPs, and CTProcs for 3 federal programs on four different networks, SharePoint Administrator for Fusion Brain Team. Collaborate with and team build among different DoD contractors to ensure product quality and deadlines, prepare graphics for documents using Visio, Photoshop, Illustrator, and Power Point. All documents adhere to GPO, AR25-50, DA PAM 500-67, and NETCOM PAM 25-52 style guidelines. Show less



Camber Corporation - Technical Solutions Group Huntington Ingalls Industries

• United States
• Defense and Space Manufacturing
• 500 - 600 Employee

• Information Managment Team Lead/Process Manager

  • Dec 2007 - Oct 2011



SAIC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Writer

  • Dec 2005 - Dec 2007



Federal Employee GS-11, Army OCLL, Federal Employee DA-2, step 10 Navy Senior Technical Writer

• China Lake and Pentagon

• Congressional Liaison, Technical Writer, & Telecommuications Specialist

  • Mar 1986 - Jan 2000

  Liaised with members of Congress in handling military personnel issues and emergencies Researched, wrote, and edited responses for accuracy, clarity, format, and grammar in accordance with formatting style guides and for Secretary of the Army’s and Office of the Chief of Legislative signature Assistant Team Chief Principal Action Officer on 200+ cases Member of organizing committee for AUSA (Association of the US Army) Primary team builder and trouble-shooter between technical experts and artistic talent Managed domestic and international magazines press releases Responsible for researching, planning, writing, editing, managing, directing, and interviewing for on-site technical information services including graphic arts and video scripts, brochures, newspaper and magazine articles, trade-show displays, technical reports, training manuals, flight manuals, and flight pocket guides Tracked all documentation changes/processes Prepared reports in accordance with Government Printing Office Tracked classified documentation and safeguarded documents with proper transmittal requirements Developed the marketing plan for the Weapons Prototyped Division, resulting in a multi-million dollar increase in business Show less