Experience

Jewel Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• Banquet Manager

  • Oct 2018 - Present

  • Serve as direct point of contact and head of large banquet gatherings, such as wedding, corporate events, dances, celebration of life, and other events. • Provide extensive customer service, support and flexibility with clients by addressing their needs, desires changes and timelines. Ability to make decisions and resolve issues if arise. • Efficiently handle banquet event orders (BEOs), which include implementation of floor plans, timelines, event logistics, and production • Employ keen attention to detail in allocating time and resources toward productivity improvement and event goals attainment. • Set strategic direction to front and back of house operations to guarantee effective workflow and quality performance of the team • Assist Director of Operations in designing and executing all formalized operating procedures, which include employee handbook, forms, checklists, safety, and job descriptions of servers and bartenders • Exceptional leadership skills with ability to asses, build and motivate team members regardless of experience levels. New hire orientation and training along with performance evaluations. Staff and temps range from 3 to over 30 depending on event • Conducted staff meetings prior to events and administer documentation of end-of-day bar transactions, cash flow, balancing, and event reports Show less



HomeStreet Bank

• United States
• Financial Services
• 700 & Above Employee

• Closing Disclosure Specialist l

  • Feb 2018 - Sep 2019

  • Assumed full accountability in preparing Initial Closing Disclosures with complete and accurate fees per loan program type to meet company and regulatory requirements for compliance and timing • Executed full audits on Post-Consummation Closing Disclosure for compliance and insurability • Worked with internal and external service providers to come up with strategies to coordinate acceptable remedies for non-compliant disclosures. • Oversaw and monitored individual dashboard while working as part of team monitoring and assigning group activities • Point of contact for supply inventories, mail calendars, and staff coverages of front desk Show less



Financial Pacific Leasing

• United States
• Financial Services
• 100 - 200 Employee

• Booking Coordinator

  • Jun 2016 - Jun 2017



Federal Way Cares for Kids

• Federal Way, WA

• Event Administrative Assistant and Accounting

  • Jul 2014 - Jan 2017

  • Partnered with community care director, event committees, community leaders, and business partners in executing complex event projects • Assumed full accountability in coordinating and modifying database and organizational charts; creating reports; and arranging large volumes of materials • Adeptly oversaw the creation and implementation of departmental master and event budgets • Executed general event-related administrative duties, such as generating timelines, layouts, and logistics • Organized calendar and volunteers for the delivery and gathering of community sponsorship donations • Provided oversight to inventories on premises and storage spaces, involving transportation and storage design • Oversaw determining and communicating job descriptions for 5 to over 100 volunteers • Took charge of coordinating events needs to teams and vendors, which included orders placing, as well as inventories and arrival arrangement of new items, shopping, and sponsorships • Utilized Microsoft Word and Excel in compiling, developing, and assessing various documents, including forms, reports, post-event evaluations, financial results, and final reports for executives’ and board’s review • Performed post-event performance evaluations and created future financial projections Key Highlight: • Expertly handled event logistics and planning of Federal Way Cares for Kids holiday event, raising more than $32K for 1,100 children and 302 families Show less