Project Coordinator

• Nov 2022 - Present

Customer Service Representative

• Mar 2020 - Nov 2022

Project Specialist

• Sep 2018 - Jan 2020

Personal Assistant to the EVP of Sales for the National Projects Division (manage all day to day activities on their behalf) Worked with general contractors on fulfilling pre-qualification forms (RFI/RFP) for bids on large projects. Set up new opportunities in NetSuite along with creating quotes, design requests, estimate requests, sales orders and final billing. Worked hand-in-hand with the financial department on handling invoices with vendors and shipping companies. Submitted permits to cities and towns. Worked with cities and towns on pulling correct code ordinances for our clients. Handled contract license applications for all states ( new and renewal). Did site walkthroughs for punch-list items and inventory Site Foreman for installations and surveys Show less

Project Prototype Coordinator

• Oct 2016 - Sep 2018

Negotiated discounts with suppliers and assembly houses Purchased components for 77GHz and Narrow Band Manged 77GHz and Narrow Band specialty projects for new car safety prototypes. Met project deadlines Coordinated high level meetings and maintain meeting minutes Assist with accounts payable department with invoice issues and help suppliers gain access to the company supplier portal Handled in-house inventory Negotiated discounts with suppliers and assembly houses Purchased components for 77GHz and Narrow Band Manged 77GHz and Narrow Band specialty projects for new car safety prototypes. Met project deadlines Coordinated high level meetings and maintain meeting minutes Assist with accounts payable department with invoice issues and help suppliers gain access to the company supplier portal Handled in-house inventory

Installation Coordinator

• May 2015 - Sep 2016

Worked with 3rd parties on getting local telecommunication provided for new clients Coordinated with clients to meet their deadlines Managed scheduling elevator and electrical contractors, from survey to final install Personally preform site surveys and installations nationwide Key coordinator for the Canadian market Provided help with variances for AEDARSA and TSSA Estimated budget for projects and maintained it Trained new field technicians and help trouble shoot any issues Show less

Installation Coordinator & Service Project Manager

• Nov 2011 - May 2015

Verified that the designs and proposals were correct, current and met the customer's needs Performed zone district research for sign regulations, ordinances and requirements for permit applications Coordinated with subcontractors for surveys, service and installations Answered to multiple Sales Managers including the VP of Sales Trained new hires (Project Coordinators an Sales) on the company procedures Maintained an updated the subcontractor database Wrote proposals for estimating and pricing bids for Sale Managers Remotely coordinated on-site logistics for installs and service work such as: procuring equipment, concrete and police detail Maintained rapport with clients and subcontractors from presale to post- installation Show less

401k Specialist

• Nov 2010 - Nov 2011

Educated customers on their options for maximizing their 401(k) plan based on individual's circumstances Processed account inquiries, historical transaction information, check replacement and distribute payouts Customer-focused communication: contribution, loan processing, withdrawal guidelines and account disputes Educated customers on their options for maximizing their 401(k) plan based on individual's circumstances Processed account inquiries, historical transaction information, check replacement and distribute payouts Customer-focused communication: contribution, loan processing, withdrawal guidelines and account disputes

Business Rep.

• Feb 2010 - Nov 2010

B2B out bound calls for clients (Iron Mountain and Zenith) Maintained an Excel spreadsheet of clients and new business opportunities. Participated in conference calls. In charge of setting up appointments and technology fairs. B2B out bound calls for clients (Iron Mountain and Zenith) Maintained an Excel spreadsheet of clients and new business opportunities. Participated in conference calls. In charge of setting up appointments and technology fairs.

Studio Associate

• Jul 2009 - Feb 2010

Maintained all digital equipment. Perform Quarterly auditing for the office. Provided excellent customer service. Created long-lasting memories through portraits. Handled inventory. Trained seasonal help Maintained all digital equipment. Perform Quarterly auditing for the office. Provided excellent customer service. Created long-lasting memories through portraits. Handled inventory. Trained seasonal help

Business Development

• Aug 2007 - Mar 2009

B2B 90+ outbound calls for large technology companies; Hewlett Packard, Juniper Systems, TANDBERG, Polycom, AT&T, and Hitachi. Oversaw high end campaigns targeted toward CEO's of large companies for the client TANDBERG Held discussions with decision makers on the importance of their company's technology and how we can provide solutions for their needs. Helped process grants for schools and businesses Made home-brewed calling list for client campaigns B2B 90+ outbound calls for large technology companies; Hewlett Packard, Juniper Systems, TANDBERG, Polycom, AT&T, and Hitachi. Oversaw high end campaigns targeted toward CEO's of large companies for the client TANDBERG Held discussions with decision makers on the importance of their company's technology and how we can provide solutions for their needs. Helped process grants for schools and businesses Made home-brewed calling list for client campaigns