Operations Manager

• Jun 2019 - Present

Operations Manager

• Jan 2019 - Aug 2021

security consultant

• Jul 2014 - Jul 2018

Malware trend assessment. Training on CEH Perform penetration testing as per on customer request. Check for new virus outbreaks and make documentation on it Malware trend assessment. Training on CEH Perform penetration testing as per on customer request. Check for new virus outbreaks and make documentation on it

Whitelisting team lead

• Jun 2013 - Jun 2014

Team Lead Whitelisting Operations • Actively white list known clean files in FalseDB • Lead the team and ensure that the KPIs are met • Report to higher level management on Weekly performance index • Interact with team members and ensure that there is no impediments to achieve their daily task • Actively monitoring field falses by DAT, cloud and automation detections • Ensuring proper RCA for field falses. Team Lead Whitelisting Operations • Actively white list known clean files in FalseDB • Lead the team and ensure that the KPIs are met • Report to higher level management on Weekly performance index • Interact with team members and ensure that there is no impediments to achieve their daily task • Actively monitoring field falses by DAT, cloud and automation detections • Ensuring proper RCA for field falses.

Productions operations Team Lead

• May 2011 - Mar 2013

Role and Responsibilities• Lead the team in daily releasing the ant-malware content to the world• Run the quality test and find and fix any false detections• Perform the additional security content release on request from point products• Release extra content on patch Tuesdays

Senior Threat Research Analyst

• May 2008 - May 2011

• Primary responsibility is to identify real-world security threats and then create protection signatures, definitions and rule sets to update McAfee security products to identify and prevent their exploitation.• I am also supposed to rapidly respond to new security threats and exploits in the field and also conduct laboratory-based research with the goal of publishing original contributions to the McAfee blog website. • Idealize, plan and execute the necessary process and procedure for the Malware Escalation process.• Document the transition processes from different local security teams and implement these processes.• Coordinate with local security managers and teams to implement remediation.• Systematic and methodical in case documentation, simulation, research, analysing and escalation to senior researchers as per process guidelines on need basis. • Assisting customers in addressing virus outbreak, security threats, product functionality based issues.• Perform root cause analysis of the situation and come out with possible time saving scenarios and implement change management if needed.• Acting as an interface between the Global support team, Enterprise customers & other research teams.• Providing on-demand technical assistance to local security teams on incident investigations for any threat and malware outbreaks.• Conducting training sessions for local security groups and junior research analysts.• McAfee Threat Intelligence Service Content development• Running the vulnerable product in VM and reproducing the scenario• Providing content for MRA (McAfee Risk advisor formerly Foundstone)• Raising bugs in the initial content developed.• Weekly and monthly status report to higher management• Created Project Plans for all phases of the Life Cycle for MTIS Resources located in Santa Clara, USA, Aylesbury, UK and Bangalore, India Show less

Quality Analyst

• Jun 2006 - Mar 2008

Anti-Spam product provides advanced spam identification capabilities that prevent unsolicited mails from clogging your inbox. Type of Testing: User Acceptance Testing (Functional, Smoke and Regression) Environment: Automated Testing frame work with PERL Roles and Responsibilities • Idealize, plan and execute the necessary process and procedure for the Anti-Spam content creation process. • Analyzing the trend or any spam outbreak. • Identifying the source of spam and analyzing the spam sample. • Monitoring 3rd party sites for any spam trend/outbreaks. • False positive testing on the rules. • Posting of dats to the production servers across all the Geo’s • Writing Test Cases and Test Scenarios • • Bug Tracking • Re-testing on fixes • Ensure high level of Process Compliance within the team. Show less

Content Reviewer

• Jan 2005 - May 2006

Yahoo! Search Engine operations were being managed by Infosys BPO Pvt. Ltd. It was one of the premium customers for Infosys. Our team was responsible for Q&A of their Content Development application. Roles and Responsibilities • Testing the Content Development tool for Yahoo! Site. • Analyzing the site products and the various services they provided by the site. • Check creative content for the products of the site owners as per the guidelines. Yahoo! Search Engine operations were being managed by Infosys BPO Pvt. Ltd. It was one of the premium customers for Infosys. Our team was responsible for Q&A of their Content Development application. Roles and Responsibilities • Testing the Content Development tool for Yahoo! Site. • Analyzing the site products and the various services they provided by the site. • Check creative content for the products of the site owners as per the guidelines.

Faculty

• Oct 2001 - Dec 2004

Worked as a faculty in NIIT sulthan bathery from 2001 October to December 2004 Roles and Responsibilities Coordinate with NIIT head office on different course packages. Manage class room and lab sessions of different courses. Worked as a faculty in NIIT sulthan bathery from 2001 October to December 2004 Roles and Responsibilities Coordinate with NIIT head office on different course packages. Manage class room and lab sessions of different courses.