Technical Director

• Sep 2021 - Present

* Provide the sales team with technical advice and support * Oversee each project’s life cycle from conception to completion, with an emphasis on technical soundness and resource efficiency * Develop and revise statements of work, which should include accurate time and cost estimates * Analyze user requirements and usability metrics to ensure customer satisfaction * Apply architectural and functional specifications to each project * Collaborate with our design team to create accurate and detailed mockups for customer approval * Meet with clients to refine and evaluate requirements, strategy and content needs * Research and introduce new technologies for all employees and management * Assist in creating in-house standards * Maintain a reliable system for providing technical support for all programs and events * Recruit and train exceptional employees to fulfill required positions within the technical field * Update and maintain all production technologies ensuring proper maintenance and installation * Keep detailed and reliable records regarding warranties and licensing agreements Show less

IT Infrastructure -Team Leader at Abu Dhabi Commercial Bank

• Jan 2017 - Present

Takes a collaborative approach to problem solvingInvolves IT team members in planningAdaptable with frequently changing requirementsHas excellent communication skillsGood leadership abilitiesProvides good monitoring of IT team staff work

IT Infrastructure Virtualization Engineer

• Jul 2012 - Present

• To build and configure the software defined data center (SDDC) with VMware Vsphere 5.5,6.5 with the size of 200+ hypervisors• Installation and configuration of Vphere environment on HP rack servers , IBM blade servers and Dell VXRail• Esxi server configuration, VDS configuration and compliance according to the approved security baseline.• Esxi server patching and upgrades within the agreed intervals in each year.• Creation and configuration of VM templates for the quick provisioning of servers within the SLA• Deploy and configuration of DR solution for the applications by using the vmware SRM• Performance and growth monitoring of the VM environment and proactive actions required for environment scalability considerations.• Deployment of the high availability windows clustering solution with VMs (VMware).• Installation configuration and security compliance deployment for the windows OS(2003,2008,2012,2016)• Providing the L2/L3 production support for VMware, Citrix and windows OS platforms. • Providing L3 support for the IIS web servers and DHCP, DNS servers, GPMC servers.• Build ,configure and maintaining the citrix vdi environment with 12000 Virtual Desktops on the top of VMware Esxi infrastructure environment.• Providing the L3 support for the escalated issues from L2 • DR testing of the application suite according to the business requirements• Deployment & configuration of the vRealize operations manager.• Implementation of changes as per the CAB guidelines • Deploy ,configure , management of certification authority server• Installation, configuration, deployment and management of IBM blade chassis’s and all associated components. Show less

Systems Engineer

• Jan 2012 - Present

• Windows servers 2003, 2008: Setup, Configuration, Administration, Optimization, Backup/restoration, Performance tuning, rebuild/bare metal restoration, hardening and vulnerability fixing.• Patching, compliance : Hardening, vulnerability fixing and patching with critical updates • Virtual Server - VM ware, Hyper-V & XEN Servers: Planning ,Implementation ,configuration and management, Backup/restoration, Performance tuning, • Active Directory (AD) and Domain Name Server (DNS): Setup, Administration and management and troubleshooting.• Group policy management GPO allocation • Microsoft Web Server(IIS): Setup, Configuration, Administration, Fine tuning and critical issue troubleshooting including hardening• Securing TCP/HTTP communication with SSL certificates and encryption.• Management of Certificate CA Server for internal certificate.• IT Environment proactive monitoring and troubleshooting • Windows Cluster and Network Load balancer(NLBS) configuration, tuning, performance monitioring and troubleshooting• Blade Chassis (DELL , IBM ,HP) configuration management and maintenance.• Remote management of server Administration with technologies like ILO /iDRAC• Microsoft Exchange setup, migration, administration and troubleshooting• Patch management, administration and rollout with tools like Microsoft System Centre(SCCM) and WSUS• SAN Storage (Dell iSCSI) configuration and administration.• Blackberry Enterprise server setup, configuration, administration• Domain trusts implementation and configuration.• Windows Rights Management(RMS) deployment and administration• Microsoft’s Terminal Server management, Administration and troubleshooting. Show less

IT Infrastructure -Team Leader

• Jan 2017 - Oct 2021

Systems Engineer

• Mar 2010 - Nov 2011

Hardware and Network Administrator

• Jul 2009 - Mar 2010

Hardware and Network Engineer

• Jul 2007 - Jun 2009

Hardware & Network Technician

• Oct 2005 - Jun 2007