Chief Sales Officer

• May 2014 - Present

Director

• Jan 2012 - Present

Orsus Investments consults to and invests in international listed financial services companies to build B-C direct capabilities. Orsus Investments consults to and invests in international listed financial services companies to build B-C direct capabilities.

Director of Professional Services

• Sep 2012 - May 2014

Caelan Wright is a differentiated, dedicated and committed "customer touch" expert, focusing pre-dominantly within the finanical sectors of insurance and banking. We are one of the leading providers of holistic call center solutions and Direct Marketing services in Thailand and across Asia. We work closely with our clients to assist them achieve the degree of success they are desire.Caelan Wright delivers a rare mix of outstanding quality services, whilst maintaining a personalised service second to none. With our Company headquartered in Bangkok, Thailand, we offer bespoke call center solutions using a unique blend of live dedicated and bureau agents and automated response services.If you are looking for call center solutions, Caelan Wright offer both Inbound/ outbound call center services and related value added capabilities for the Asia Pacific Region including:Telemarketing Campaigns, Customer Service, Overflow, Out of Hours and Fulfilment Services, Off-shoring, Call Center builds/re-engineering, Voice Broadcasting database management and cleansing, data entry and transcriptions.As a customer touch specialist, with our wealth of experience in call centers and client portfolio, we seek to add value and profitability to all our client relationships, irrespective of industry - from Blue Chip Multi National Corporations to SME's.

Principal Consultant

• Jul 2010 - May 2014

On behalf of our clients JWE Consulting seeks out sales opportunities and solutions to improve customer outcomes, revenue, profitability and other success metrics. JWE Consulting keep their client’s objectives at the core of their solutions to ensure all effort and activity are both aligned and instrumental to achieve corporate objectives.Core to the JWE Consulting brand is the principle that every organizational activity, no matter how small, impact sales results and customer experience. JWE Consulting know how to identify these activities, measure their impact and provide strategies and/or plans to constrain or leverage them. JWE Consulting provide financial and other key metrics to ensure clients can benchmark current activities and to clearly demonstrate cost savings and ROI’s. Whether our clients’ challenges are internal or external, product or marketing, technology or business process JWE Consulting's core capabilities are in sales, sales management, organizational culture, leadership, business technology, business processes, human resource management, corporate governance and contact center operations.

Head of Sales

• Jul 2002 - Aug 2010

InsuranceLine is Australia’s number one choice for direct life insurance - that’s something we’re very proud of. Our success is based on a simple philosophy. We believe life insurance is important for all Australians. In fact, we believe it’s even more important for everyday Australians to have straightforward life insurance they can trust. That’s why InsuranceLine offers flexible and affordable life insurance designed to provide real financial security for all Australian families, whoever and wherever they are.

Call Centre & Sales Manager

• 2000 - 2004

Sales Manager

• 1998 - 1999