Experience

Khalil Pharmacies - 19040

• Egypt
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• district manager for telesales stations and head of call center

  • Feb 2018 - Present

• Branch supervisor for telesale stations

  • Dec 2017 - Present

  In charge of monitoring multiple stations and advising for change and engaging with team members through cycle meetings to motivate & to upgrade their skills in collaboration with their superiors

• Tele sales division manager

  • Feb 2017 - Present

  Tele sales division Manager.. to monitor the department through patient's calls and resolve complaints.. improve the whole system of calls and deliveries to the customers and patients to reach a better customer compliance through team effort and communication.



european egyptian pharmaceutical industry (EEPI)

• amriya

• Quality Assurance specialist (validation sector)

  • Sep 2015 - Jan 2017

  Quality Assurance - Validation sector Quality Assurance - Validation sector



mustasharak medical group in jeddah, saudi arabia

• Saudi Arabia

• Procurement Manager

  • Mar 2012 - Mar 2013

  Nagotiate with pharmaceutical companies for great deals that complies with my work facility and their company.. keeping track of all the medicinal and non-medicinal products for re-orders Nagotiate with pharmaceutical companies for great deals that complies with my work facility and their company.. keeping track of all the medicinal and non-medicinal products for re-orders



Khalil Pharmacies - 19040

• Egypt
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Quality Control Supervisor

  • Jan 2011 - Dec 2011

  head of a department with 20 personnel under my leadership to dispense the needed medications and products for the other branches of Khalil pharmacies head of a department with 20 personnel under my leadership to dispense the needed medications and products for the other branches of Khalil pharmacies