Jigar Patel

CTO at HAAS Alert
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us****@****om
(386) 825-5501

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • CTO
      • Mar 2015 - Present

      Chicago, IL Manage overall vision, direction, and technology execution of the HAAS Alert platform. Manage all technical aspects of the HAAS product suite, from prioritization and analysis of our product capabilities to development, deployment and support of the software, by working with industry experts to architect solutions that are real-time, highly available and scalable. • Architected and developed a distributed system to identify where emergency apparatus is and alert consumers in real-time… Show more Manage overall vision, direction, and technology execution of the HAAS Alert platform. Manage all technical aspects of the HAAS product suite, from prioritization and analysis of our product capabilities to development, deployment and support of the software, by working with industry experts to architect solutions that are real-time, highly available and scalable. • Architected and developed a distributed system to identify where emergency apparatus is and alert consumers in real-time when apparatus is en route to a scene with lights and sirens activated. System incorporates a public API, mobile solutions for iOS and Android, In-car integration with Live App, SDL, and GENIVI, and integration to traffic solution provider and Intelligent Traffic Solution (ITS). • Interviewed multiple municipalities to understand operations to ensure solutions supplement emergency personnel procedures, without introducing any new steps to go procedures. • Performed hundred’s of hours of infield observations and ride-alongs. Observed emergency personnel get ready for incident calls and triage at incident sites. • Optimized data sets for delivery to ITS and traffic data suppliers for easy ingestion into existing systems. • Started open source automotive platform integration for first responder notification systems with GENIVI and SDL to integrate HAAS Alert Safety Cloud alerts into in-car consumer experiences. Show less

    • Advertising Services
    • 1 - 100 Employee
    • Chief Technologist - Cofounder
      • Dec 2014 - 2016

      Chicago, IL Manage technology projects for client projects. Identify solutions for clients by conducting analysis and interviews. Identify stack and architecture for build-out. Develop, test, and implement solution to production. • Created app for Millennium Park Foundation on iOS and Android platforms called Millennium Park. The app is a CMS driven mobile application providing geo-located events in the park. Responsible for architecting and developing applications in native languages. Application… Show more Manage technology projects for client projects. Identify solutions for clients by conducting analysis and interviews. Identify stack and architecture for build-out. Develop, test, and implement solution to production. • Created app for Millennium Park Foundation on iOS and Android platforms called Millennium Park. The app is a CMS driven mobile application providing geo-located events in the park. Responsible for architecting and developing applications in native languages. Application was delivered with multiple agencies for Millennium Park Foundation. • Ven.u is a geo-location based events notification and check-in platform. Developed a solution for the company to capture data from existing providers to incorporate into the Ven.u system to broaden reach to alert consumers of near by music events and check users into shows. • Followed project life cycle from conception and requirements to build, test and deploy to create applications for large clients through agencies, such as Bud Light and Victoria Secret, capturing user data through the use of marketing events. Created photo booth and ticket processing applications that were run on distributed systems running simultaneously. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Program Manager
      • Apr 2012 - Aug 2015

      Chicago Manage program for large public sector client in the receivables IT space. • Program manager for public sector client. Work with business partners to understand client needs and influence technology teams by initiating projects with team engagement. • Scrum Master for agile pod developing internal facing applications and components to complement existing systems supporting wholesale and public sector client work. Coach and mentor team members to commit to work and collaborate on… Show more Manage program for large public sector client in the receivables IT space. • Program manager for public sector client. Work with business partners to understand client needs and influence technology teams by initiating projects with team engagement. • Scrum Master for agile pod developing internal facing applications and components to complement existing systems supporting wholesale and public sector client work. Coach and mentor team members to commit to work and collaborate on development tasks. • Manage team of business analyst and quality assurance members. Perform individual appraisals, manage workload, and motivate team to work toward the company’s strategic goals.

    • Project Manager
      • Apr 2010 - Mar 2012

      Chicago Managed the business analyst team for a financial industry electronic payment application, Pay Connexion. • Manage technology strategy and requirements for Pay Connexion. Including vision and scope of work for the business systems analysts in Chicago, USA and Bangalore, India insuring processes adhere to bank standards on new development and conform to stringent risk policies producing enterprise level products. • Create approach and estimates to problem statements that include both… Show more Managed the business analyst team for a financial industry electronic payment application, Pay Connexion. • Manage technology strategy and requirements for Pay Connexion. Including vision and scope of work for the business systems analysts in Chicago, USA and Bangalore, India insuring processes adhere to bank standards on new development and conform to stringent risk policies producing enterprise level products. • Create approach and estimates to problem statements that include both business processes and IT system solutions. • Manage product by negotiating with Product Management team and other business partners, consisting of JPMC IT management, and operations management to identify scope, estimates, and size of releases. • Lead global cross-functional initiatives required to drive successful execution of product development and key sustainment initiatives. Also, drive global business engagements with offshore teams and third parties for innovative product development. • Identify and solution risk initiatives related to PCI and SSAE16 compliance, and ADA and 508 adherence. • Managed an initiative to facelift the product using Response Web Design to offer modern look and feel as well as giving product a mobile presence. • Led team to reduce latency time between requirements and development through driving adoption of Agile Methodology. • Manage processes to create quality functional requirement documents, technical documents, use cases, test processes and scenarios to describe business needs.

    • Business Analyst
      • Oct 2007 - Mar 2010

      Managed multi-million dollar projects for a lockbox application to electronically capture payments and systematically adjudicate applications for a government agency client. • Negotiate with stakeholders, consisting of JPMC IT management staff, operations management staff, and customer, to build project scope, budget, and time schedules. • Work in both waterfall and agile methodologies to implement projects to production in a constantly changing environment and program. • Create… Show more Managed multi-million dollar projects for a lockbox application to electronically capture payments and systematically adjudicate applications for a government agency client. • Negotiate with stakeholders, consisting of JPMC IT management staff, operations management staff, and customer, to build project scope, budget, and time schedules. • Work in both waterfall and agile methodologies to implement projects to production in a constantly changing environment and program. • Create functional requirement documents, technical documents, use cases, test processes and scenarios to describe business needs. • Analyze change requests to system functionality to prove validity. • Generate compliance product/process development strategies. • Work with the Operations team to ensure the successful, compliant & rapid design transfer. Ensure that quality/compliance issues are highlighted and quality decisions are made in a timely manner to facilitate new/changed operational functionality. • Interview end users and stakeholders to gather business and functional requirements for new system functionality and enhancements. • Act as subject matter expert in meetings involving internal JPMC staff and our customer to ensure proper change requests are submitted for approval. • Lead weekly defects meeting to analyze progress of open defects and determine implementation date of fixed defects. Additionally, work with team to ensure correct resources are available for prompt turn around of defects.

    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Product Engineer
      • Oct 2002 - Oct 2007

      Chicago, Illinois, United States Managed our McDonald’s corporation client relationship, configuration implementation, and support for a point of sale software used by McDonald’s in their retail stores. • Started and managed a Support Center for McDonald’s AMPEA, which is responsible for 23 countries and over 4,000 client sites. • Managed operational activities such as staffing, training & development, performance management and communications. • Led SCRUM style meetings to determine current status and needs of… Show more Managed our McDonald’s corporation client relationship, configuration implementation, and support for a point of sale software used by McDonald’s in their retail stores. • Started and managed a Support Center for McDonald’s AMPEA, which is responsible for 23 countries and over 4,000 client sites. • Managed operational activities such as staffing, training & development, performance management and communications. • Led SCRUM style meetings to determine current status and needs of developers. • Created interview questionnaires to evaluate requirements from overseas clients. Evaluated client requests to determine validity and prioritized needs based on requests, importance, cost, etc. • Created requirement documents for new functionality and change requests. • Analyzed development and support procedures to enhance business processes. • Created Use Cases using UML to detail individual interactions. • Acted as liaison, conferring with clients and internal staff to report status of issues reported in the field. • Created product and how-to manuals for technical and non-technical users Supported product configuration, store implementations, and research and development for the point of sale software working with McDonald’s corporation. • Interviewed operations consultants, to gather business and functional requirements for new system functionality and enhancements. • Create functional requirement documents, technical documents, use cases, test processes and scenarios to describe business needs. • Analyze change requests to system functionality to prove validity. • Generate compliance product/process development strategies. • Work with McDonald’s Quality Assurance team to develop business processes for automated testing application. • Work on technical design of the automated testing application. Show less

Education

  • DePaul University
    Masters of science, Computer Information Systems
    2003 - 2007
  • DeVry
    Bachelor of science, Computer Information Systems
    1996 - 1999

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