Experience

Cochin International Airport Ltd.

• India
• Airlines and Aviation
• 100 - 200 Employee

• Senior Manager- Operations

  • Mar 2023 - Present

• TERMINAL MANAGER and AOCC MANAGER

  • Sep 2007 - Jul 2023

  As Terminal Manager International/ Domestic, ensure smooth and efficient operations during the assigned shift by1. Integration and coordination with all stakeholders (Internal and external)2. Ensuring systems and processes are as per the approved SOP.3. Apron incident- initial Management and preliminary investigation4. Ensuring all terminal facilities are maintained as per standards, capturing and reporting of deviations and timely follow up for ensuring ASQ levels.5. Capturing and reporting deviations related to safety and operations, carry out preliminary investigation and follow ups.6. Customer grievance redressal.7. Lead the operations team- People management and engagement8. Management of support systems- act as Nodal officer of CIAL9. Operational Management Information system10. Contract management- Housekeeping, Trolley management and maintenance, Bird control, Pest control, equipment maintenance, furniture, consumbales, commercial establishments, parking11. Airport entry permit and vehicle permit management.12. Lost and found management13. VIP/VVIP facilitation management14. Business continuity during emergency Show less

• Manager Operations

  • Mar 2018 - Mar 2023

• Deputy Manager Operations

  • Mar 2013 - Mar 2018

• Assistant Manager Operations

  • Sep 2007 - Mar 2013



POPULAR MOTOR CORPORATION

• SERVICE MANAGER

  • Apr 2002 - Aug 2007