Jia Yii Ho

People Operations Lead at SHIELD
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Contact Information
us****@****om
(386) 825-5501
Location
SG
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • Cantonese Elementary proficiency

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • People Operations Lead
      • Jan 2022 - Present

    • People Operations
      • Jul 2019 - Dec 2021

      SHIELD is the world’s leading risk intelligence company that helps global organizations such as inDrive, Alibaba, Mobile Premier League (MPL), TrueMoney, and Maya stop fraud, build trust, and drive growth. We combine AI and explainable machine-learning algorithms to help all online businesses stay ahead of new and unknown fraud.With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission to enable trust for the world.For more information, visit shield.com.

    • Japan
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Communications/HR Executive
      • Apr 2017 - Jul 2019

      • Recruitment; first point of contact with candidates • Build good and extensive working relationships both internally and with external partners; work closely with hiring managers • Co-ordinate the end-to-end interview process; Scheduling interviews; Connect and maintain correspondence with candidates • Support and participate in HR (talented related) tasks and projects (eg. training and onboarding) • Coordinate and liaise with other corporate counterparts • Point of contact for employees; employee guidance • Establish and facilitate internal communication and culture • Manage and develop engaging programs for employees; research and experience • Lead event/project planning, implementation and management • Part of the team that is responsible for content delivery within the organization • Create, update and maintain shared information resources for the organization • Provide support whenever necessary for the company’s newsletter and the monthly update session from HQ

    • Singapore
    • Education Administration Programs
    • 200 - 300 Employee
    • Specialist Teaching Associate
      • Aug 2013 - Aug 2016

      • Nurtured and coached students to help them achieve their personal best • Drafting and conceptualizing materials for the English curriculum • Develop, facilitate and deliver holiday programs • Reviewing and updating student progress reports each term to keep their learning in check • Maintaining good relationships with the clients • Nurtured and coached students to help them achieve their personal best • Drafting and conceptualizing materials for the English curriculum • Develop, facilitate and deliver holiday programs • Reviewing and updating student progress reports each term to keep their learning in check • Maintaining good relationships with the clients

Education

  • Nanyang Technological University
    Bachelor of Arts (B.A.), Sociology
    2009 - 2013

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