Jiawei Zhang
Master Data Analyst at Foodstuffs North Island Limited- Claim this Profile
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English Professional working proficiency
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Chinese Native or bilingual proficiency
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Bio
Experience
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Foodstuffs North Island Limited
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New Zealand
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Retail
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400 - 500 Employee
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Master Data Analyst
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Sep 2014 - Present
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IT Engine Limited
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New Zealand
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Computer Networking Products
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1 - 100 Employee
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Help Desk / Field Engineer
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Aug 2013 - Aug 2014
- Responsible for answering, commenting and replying to help desk requests - Monitoring clients’ site, review and correct any failed backups, doing daily backup report, review and report any hardware errors and other anomalies - Act as a liaison between customers and internal support staff to assure accurate problem interpretation - Troubleshooting minor server/desktop OS problems, Network connectivity; VPN connection; spyware and virus removal/detection - Hardware upgrades, troubleshooting computer equipment malfunctions
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Owner/ Technician
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Apr 2010 - Mar 2013
- Server & website maintenance and update - LAN network building and troubleshooting - On-site technical support and end user training - Computer hardware/software installation, repair and maintenance - Computer retail sales/ provide technical assistants - Server & website maintenance and update - LAN network building and troubleshooting - On-site technical support and end user training - Computer hardware/software installation, repair and maintenance - Computer retail sales/ provide technical assistants
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Education
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2006 - 2009
Victoria University of Wellington
Bachelor’s Degree, Computer/Information Technology Administration and Management -
2004 - 2005
Pacific Training Institute
Diploma of Business, Business/Commerce, General
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