Jiawei Tong

Software Engineer eBiz at ClubLabs
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area

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Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Software Engineer eBiz
      • Sep 2022 - Present

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Software Development Engineer
      • Jan 2022 - Sep 2022

      • Refactored email module for customer outreach system, fixed multiple high priority(P0) email UI visual defects using CSS. • Designed validation component for email form data from scratch, worked on corresponding PoC projects and implemented features to the codebase. Components were pushed to production after two weeks of QA testing and bug fixing. Successfully eliminated nearly 60% of spam/bot-generated emails four weeks after feature release. • Participated in the product website responsive improvement project as one of the core technicians. Owned multiple product pages and participated in the complete project development life cycle, including CI/CD Jenkins Pipelines, automated testing, code review, and production deployment. The website's overall usage data spiked 30% after the release. Show less

    • United States
    • E-learning
    • 1 - 100 Employee
    • Data Analyst
      • Mar 2021 - Sep 2022

      • Processed and visualized data with Apache Spark; utilized PySpark to perform customized data manipulation to provide advanced analytics service to clients from various industries, including retailing, healthcare, and sports. • Conducted data immigration from Amazon RDS to the corporate database and jointly designed corresponding SQL Server schema; satisfied daily data computation needs while reducing corporate expense by 27%. • Communicated with internal and external clients to define business needs and provide analytical solutions. Owned the monthly data visualization project, and visualized revenue and profit data obtained across all sales channels using Python, Tableau, and Power BI. Presented visualization results with the senior management team bimonthly. Show less

    • Entertainment Providers
    • 1 - 100 Employee
    • Associate Digital Project Coordinator
      • May 2019 - Sep 2019

      Liaison facilitating communications between the US and China for family entertainment center project. • Presented how analytics generate values for company and determined lifecycle of analytics models. • Researched and collected data to analyze performance of all aspects of marketing programs for Virtual Reality (VR) entertainment center. Liaison facilitating communications between the US and China for family entertainment center project. • Presented how analytics generate values for company and determined lifecycle of analytics models. • Researched and collected data to analyze performance of all aspects of marketing programs for Virtual Reality (VR) entertainment center.

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Market Research Analyst
      • Nov 2017 - Jul 2018

      • Sorted data as for product functions, prices, parameters, performance and features, leveraged logistic regression with R to and support pricing strategy to better penetrate the market, achieved quarterly growth rate 15.3% • Collected customer data regarding purchase amount, frequency, geographic distribution, and customer need to analyze user preference with cluster analysis, describe consumer portrait, and develop marketing strategy • Monitored user preference data retrieved by primary research and sales record; determined significant attributes by launching Naïve Bayes analysis, and revised R&D strategy which increased customer satisfaction by 25% • Visualized historical data by Power BI and Tableau to understandable, accessible dashboards and graphs; prepared and presented reports to the management personnel Show less

Education

  • Boston University
    Master's degree, Applied Business Analytics
    2019 - 2020
  • UCLA Extension
    Certification, Systems Analysis
    2018 - 2019
  • University of Arizona
    Bachelor’s Degree, Economics
    2013 - 2017

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