Trade Assistant/Rigger

• Nov 2021 - Present

Event Organizer

• Sep 2019 - Oct 2020

• Improved hosting event business process efficiency by 25%. • Managed and operated POS systems. • Achieved 10% cost savings by developing functional solutions to resolve the catering over waste problems. • Improved hosting event business process efficiency by 25%. • Managed and operated POS systems. • Achieved 10% cost savings by developing functional solutions to resolve the catering over waste problems.

Operation/System Manager

• Mar 2015 - Aug 2019

• Utilized Lean Methodology to reduce the annual operation expense by 15%. • Increased annual Revenue by 20% by enhancing operational efficiency. • Liaise and manage stakeholders’ expectations and working closely with external vendors to resolve system issues. • Utilized Lean Methodology to reduce the annual operation expense by 15%. • Increased annual Revenue by 20% by enhancing operational efficiency. • Liaise and manage stakeholders’ expectations and working closely with external vendors to resolve system issues.

Administrator

• Jun 2017 - Nov 2018

• Designed and maintained BI reports to analyze and optimize the operation performance. • Design PowerBI reports and data analyst to compare vendors’ price lists. • Coordinated with offshore sourcing and development teams to maintain supply chain workflows and ensure project deliverable schedules. • Designed and maintained BI reports to analyze and optimize the operation performance. • Design PowerBI reports and data analyst to compare vendors’ price lists. • Coordinated with offshore sourcing and development teams to maintain supply chain workflows and ensure project deliverable schedules.

Head Waiter

• Mar 2011 - May 2015

Took orders from customers and clarified questions or special items to guarantee accuracy. Maximized table turns and rotated seating for optimal guest satisfaction. Guided guests through dining rooms and provided needed assistance, including handing out menus, checking coats and retrieving high chairs and booster seats. Closed down kitchen after each shift and precisely followed closing checklist for kitchen stations. Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness. Show less