General Employee

• Sep 2023 - Present

Product Operations Intern

• May 2023 - Jul 2023

- Managed end-to-end healthcare product and milk powder warehousing, ensuring timely updates of accurate inventory. - Collaborated with brand sides to address the discrepancies issue of arrived goods, tracked procurement logistics, and calculated purchase costs per batch to develop pricing plans and facilitated B2B partnerships. - Updated product sales reports, conducted monthly business analyses and managed online store data. - Assisted daily operations for four Temu stores, including inventory management, bar code maintenance, and after-sales service. - Contributed to venue layouts during offline events and promotions. Show less

Cashier

• Aug 2022 - Jan 2023

- Opened and closed the tills, responsible for daily lottery ticket sales and cashier work, and verified money counts in cash drawers and the safe at the end of the day. - Maintained thorough knowledge of store merchandise, sold and activated credit and gift cards, and provided high-quality customer service. - Assisted in decorating the store during holidays and ensured decoration schemes were harmonized with the festive spirit and store aesthetics to boost marketing. - Opened and closed the tills, responsible for daily lottery ticket sales and cashier work, and verified money counts in cash drawers and the safe at the end of the day. - Maintained thorough knowledge of store merchandise, sold and activated credit and gift cards, and provided high-quality customer service. - Assisted in decorating the store during holidays and ensured decoration schemes were harmonized with the festive spirit and store aesthetics to boost marketing.

Fast Food Worker

• Feb 2022 - Apr 2022

- Maintained a clean and well-organized kitchen environment per school food court management standards, including dishwashing and recyclables collection. - Responsible for daily ingredient preparation, handling customer orders, meal preparation, and fried food cooking while adhering to health codes. - Provided friendly greetings, processed payments, and professionally addressed customer complaints during peak times. - Assisted new team members' training on job duties and safe kitchen equipment operation, promoting collaboration and efficiency. Show less

Salesperson

• Oct 2021 - Apr 2022

- Delivered excellent customer service, assisting customers with finding products and answering inquiries. - Engaged in weekly farmer's market sales, prepared in advance by determining the selling points for each product, and provided recommendations based on customer's needs. - Unloaded, checked and sorted incoming products by category and quantity and organized them on shelves. - Conducted an inventory of remaining items, completed daily sales reconciliation, and assisted with loading after the farmer's market closed. Show less

Operations Trainee

• Jun 2021 - Jul 2021

- Helped the company publish relevant information through posters on the WeChat video accounts, TikTok, Xiaohongshu and other platforms to attract users. - Ensured timely response to capture users and established WeChat groups for unified management. - Helped the company publish relevant information through posters on the WeChat video accounts, TikTok, Xiaohongshu and other platforms to attract users. - Ensured timely response to capture users and established WeChat groups for unified management.

Mini-internship

• Feb 2020 - Feb 2020

- A job-shadowing experience. - Involved in the reverse engineering a taco powder recipe based on the ingredients and ratios of an existing product model recipe, packaged the finished spice powder, and worked with other team members to make the sausage. - Collaborated with the research team and the manager of the R&D department to create a new formula: chine-adobo. - A job-shadowing experience. - Involved in the reverse engineering a taco powder recipe based on the ingredients and ratios of an existing product model recipe, packaged the finished spice powder, and worked with other team members to make the sausage. - Collaborated with the research team and the manager of the R&D department to create a new formula: chine-adobo.