Experience

Amphenol Canada Corp.

• Canada
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Purchasing Clerk

  • Feb 2023 - Present



The Beer Store

• Canada
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Nov 2022 - Present

  • Involve in processing payments by totaling purchases, processing checks, handling credit/debit card/POS transactions; reconciling cash drawer by proving cash transactions • Protect establishments and patrons by adhering to sanitation, safety, and alcohol control policies • Greet incoming and departing guests warmly with a genuine smile and eye contact; provide them with the rightful products • Answer incoming calls to the store from manufactures and customers about concerns and inventory management • Implement production, productivity, quality, and customer-service standards; resolve problems, customer complaints, identify trends, determine improvements, and implement changes Show less



Roots

• Canada
• Retail Apparel and Fashion
• 700 & Above Employee

• Retail Sales Associate

  • Oct 2022 - Mar 2023

  - Implement production, productivity, quality, and customer-service standards; resolve problems, customer complaints, identify trends, determine improvements, and implement changes • Greet and support guests warmly with a genuine smile and eye contact; recommend and assist with customer’s desired outfit • Answered client queries on-call/mail, and performed general administrative functions when needed, including records management, scanning, printing, data entry, schedule management, etc • Involve in processing payments by totaling purchases, processing checks, handling credit/debit card/POS transactions; reconciling cash drawer by proving cash transactions • Manage the neatness of the store and unsure all items are available for customers to pick Show less



La Senza

• Retail
• 500 - 600 Employee

• Retail Sales Representative

  • Oct 2022 - Jan 2023

  • Assist with customer’s desired product with strong knowledge; greet and support guests warmly with a genuine smile and eye contact; introduce name and position • Measuring size and introduce customers to the different styles, function, and usage of lingerie and feminine products • Involve in processing payments by totaling purchases, processing checks, handling credit/debit card/POS transactions; reconciling cash drawer by proving cash transactions • Implement production, productivity, quality, and customer-service standards; resolve problems, customer complaints, identify trends, determine improvements, and implement changes • Protect establishments and patrons by adhering to sanitation and safety control policies Show less



EAST IZAKAYA

• 1 - 100 Employee

• Restaurant Host Representative

  • Dec 2020 - Apr 2022

  • Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to the assigned dining area, presented menus, and announced the waiter's name • Answer incoming calls to the restaurant for table reservations and provided appropriate customer service; used visual cues to seat guests in either the bar or dining area depending on their preference • Manage the flow of guests into the dining and bar areas and provided accurate wait times to incoming guests; acted as an observant of guests' needs throughout the dining experience to ensure they receive high-quality service • Implement production, productivity, quality, and customer-service standards; resolve problems, customer complaints, identify trends, determine improvements, and implement changes Show less



L O R N E ' S TAX SERVICE

• Welland, Ontario, Canada

• Tax Preparer

  • Feb 2020 - Apr 2020

  • Conducted an in-depth interview with the client, obtained all information and material required for tax return preparation and filed tax (T4) returns using Cantax software • Identified tax planning opportunities and make recommendations to optimize tax deductions and credits to minimize client tax liabilities • Answered client queries on-call/mail, and performed general administrative functions when needed, including records management, scanning, printing, data entry, schedule management, etc • Maintained all files and documentation accurately and with strict compliance with generally accepted accounting (GAAP) policies - Had touched on around 300 clients. Show less