Jiachang Shen

IT Infrastructure Manager at PowerCore Technology Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Suzhou, Jiangsu, China, CN

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Experience

    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • IT Infrastructure Manager
      • Aug 2015 - Present

      #Business Management 根据公司发展计划,建设信息技术部门运作体系,包括职能部门的架构、规范、流程的建立。 组建信息安全团队、IT基础团队、Helpdesk团队,配合EDA部门对办公及研发环境进行开发并持续改善。 根据ITIL及ISO/SOX审计需求,设计IT策略,制作SOP、STD、MUL等IT文档推动业务。 引用PDCA、问题管理、目标管理、风险管理等手段对IT项目进行管理,并搭建项目管理系统协助把握项目的进度。 包括软件和硬件的IT资产统一管理,以及供应商管理。 基于ppc64 & ppc64le 技术的测试使用及应用推广。 Responsible for infrastructure planning, management and continuous improvement of enterprise group Responsible for the implementation of IT infrastructure projects of the group, including network, server, storage, communication, terminal standardization, cloud application platform, etc. Responsible for group network and data security, including firewall, server domain management, group strategy, patch management, storage backup, software license control, etc. Responsible for IT operation and maintenance, improving daily infrastructure service efficiency and user experience; Guide and train IT infrastructure team, maintain good communication and service support with business departments and overseas institutions #System Management 搭建各信息化系统,协助IT业务的展开。 1 OpenStack x86 & Power 混合私有云计算平台的设计及搭建 【OpenStack & Ceph】 2 设备健康状态监控及日志记录 【Zabbix & Grafana & Syslog】 3 项目管理 【OpenProject & Wekan】 4 客户端行为管控及资产管理 【IP-Guard & GLPI 】 5 内容管理及问题反馈系统 【Joomla! & osTicket 】 6 沟通及培训系统 【Openfire & OpenMeetings & BigBlueButton】 7 文档管理系统 【Alfresco ECM】 8 考勤审批系统 【DingTalk & WeCom】 9 会议预约系统 【MRBS】 #Technical knowledge 1 Microsoft Windows 7/10, Windows Server 2013/2018, Active Directory, DNS, WSUS, CA, etc. 2 Cisco VLAN, VPN, DHCP, ACL, STP, Firewall policy 3 IBM LSF, AFS 4 Linux RedHat, CentOS, Ubuntu, NIS, NTP, ACL, PXE, FTP, Samba, LDAP 5 Apache, PHP, Mysql 6 OpenStack, Ceph Show less

    • United Kingdom
    • Security and Investigations
    • 300 - 400 Employee
    • IT Infrastructure Manager
      • Oct 2012 - Jul 2015

      Lead IT team to provide IT outsourcing services to our client, improve the IT service process. IP-Guard Data analyse Manage network administration team to look after network, hardware, software and servers including most of the following: Windows Server, AD, CA ArcServer, VMware, SharePoint server, Lotus Domino/Exchange, Cisco router/switch, printers and so on. Manage IT service/helpdesk team as a good communicator who can liaise effectively with technical as well as non-technical staff. Maintain existing infrastructure and make sure it is optimized with strong understanding of networking and security, and exceptional organizational skills. Show less

    • India
    • Alternative Medicine
    • 1 - 100 Employee
    • IT Infrastructure Group Leader
      • Feb 2012 - Jul 2012

      IT device choice & purchasing, vendor management. Lead IT Infrastracture Project IT assets management to improve using effectiveness.Hitachi JP1 administrator WAN, LAN, server, maintenance HelpDesk Team Leader The maintenance of end user and service of whole company network. In order to improve the computer skills of staff, I seek some training materials for them. IT device choice & purchasing, vendor management. Lead IT Infrastracture Project IT assets management to improve using effectiveness.Hitachi JP1 administrator WAN, LAN, server, maintenance HelpDesk Team Leader The maintenance of end user and service of whole company network. In order to improve the computer skills of staff, I seek some training materials for them.

    • Japan
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • IT Infrastructure Team Leader
      • Sep 2004 - Jan 2012

      # Design and improve IT business process According to the ITIL specification and ISO/SOX internal audit requirements, Design IT business process and Building, continuous improvement. The establishment of IT Department SOP specifications, work content visualization. For building IT programming, According to the company's strategic schedule. # IT infrastructure construction and maintenance According to the information technology requirements of the headquarters, the improved design network, guide supplier to construct network. Server design、build and maintenance. Application Policy design and setup. Lead helpdesk team to provid service to the staff, and PC maintenance # IT equipment choice & purchasing, and supplier management # IT assets management Hitachi JP1 #IT skill training In order to improve the computer skills of staff, I seek some training materials for them. #Helpdesk Team Leader PC’s maintenance and technical supports #Panasonic ISM(Information Security Management) Team Leader #VMware ESXI Server administrator #Active Dictory administrator AD server (Windows Server) account maintenance, Policy setup, review, implementation and validation results. #File Server administrator Design and build the File server, access control according to the demands of each department. To upload the file for review and regular arrangement, achieve efficient and practical. #Mail System(Lotus) administrator #Microsoft WSUS administrator Design and build the WSUS server, unified security management of Windows terminal equipment. Test and distribute patches, in order to achieve the company's information security requirements #TrendMicro Officescan administrator #System Backup(Symantec Veritas) administrator #Encryption system administrator Mcafee safeboot Show less

Education

  • 兰州大学
    Bachelor's degree, Computer Science
    2008 - 2012
  • 苏州大学
    Junior college, Computer/Information Technology Administration and Management
    2000 - 2003

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