Regulatory Affairs and Quality Assurance Executive

• Feb 2022 - Present

- Prepares and submits drug registrations and variations- Coordinates the approval and supply of unregistered drugs- Refines Standard Operating Procedures and warehouse upkeep to fulfil Good Distribution Practice standards- Maintains databases, manages major audits and periodic issues- Enhances training and support for the sales team, preparing slides and detailing aids- Handles broad range of queries from various stakeholders- Spearheads multiple quality improvement projects e.g. to reduce rejection of stocks on delivery to clinics

Pharmacist (PH02 Senior Executive)

• May 2021 - Feb 2022

a) Clinical experience- Diverse clinical experience in multiple fields: covers outpatient, inpatient and A&E- Clinically optimises patient’s medications to ensure efficacious and safe useb) Collaboration with Doctors, Nurses and Allied Health Professionals- Through daily reviewing of orders and prescriptions by doctors of various specialities, clinical discussions, responding to medical enquiries - Currently engaged in a number of quality improvement projects with clinicians and other members of the healthcare team, e.g. updating COPD action plan for patients, setting workflow for oral vancomycin etc. c) Continuous Education and Teaching- Able to understand, interpret and communicate latest scientific data and treatment trends through journal clubs and weekly continuous education activities- Explains medication therapy, side effects and instructions on a daily basis to patientsd) Quality Improvement - Highly experienced in conducting quality improvement projects, with various aims such as enabling medication safety, standardising workflows and improving patient waiting time- Published research outcomes in reputable journals and presented findings at numerous conferencese) Leadership- Operational in-charge for Outpatient Pharmacy (rotational basis): Manages a team of 70 staff. Rosters duties, allocates manpower, settles conflicts and handles all other relevant operational matters- Mentor to pre-registration pharmacists and pharmacy techniciansf) Sample drugs second-in-charge- Liaises with drug companies and other healthcare team members, including key opinion leaders and clinicians, to supply sample drugs to patients- Manages inventory, supply and IT systems regarding these sample drugs- Medical information expert and point of contact with regard to these drugsg) Welfare Team member- Plans events and treats for the Pharmacy Department to support staff welfare- Organises events and collaborations with other teams and departments

Pharmacist

• Aug 2018 - May 2021

PH01 (Junior Executive)

Pharmacy Intern

• May 2016 - Jun 2016

6 weeks Pre-Employment Clinical Training (PECT) 6 weeks Pre-Employment Clinical Training (PECT)

Pharmacy Intern

• May 2015 - Jun 2015

6 weeks Pre-Employment Clinical Training (PECT) 6 weeks Pre-Employment Clinical Training (PECT)

Customer Care Consultant (Call Centre)

• Feb 2013 - May 2013

Sales Associate

• Jan 2011 - Jan 2011