Ji-Wan Kayla Hong

Guest Service Agent at Fairmont Vancouver Airport
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Vancouver Metropolitan Area, CA
Languages
  • English and Korean Native or bilingual proficiency

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Bio

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Experience

  • Fairmont Vancouver Airport
    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Guest Service Agent
      • Aug 2023 - Present

  • IKEA
    • Netherlands
    • Retail
    • 700 & Above Employee
    • Customer Relations Associate
      • Jan 2022 - Aug 2023

      Customer Service and Resolution

    • Customer Insights Leader
      • Jul 2021 - Dec 2021

    • After Sales Home Delivery Team Support
      • Jan 2021 - Dec 2021

    • Checkout Services Team Support
      • Nov 2019 - Dec 2020

    • After Sales Home Delivery Coworker
      • May 2019 - Nov 2019

Education

  • Simon Fraser University
    Bachelor of Arts - BA, English Language and Literature, General
    2022 - 2025
  • Douglas College
    Associate of Arts - AA, English Language and Literature, General
    2021 - 2022
  • Douglas College
    Diploma in Hospitality Management, Business/Commerce, General
    2016 - 2018

Community

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