• Jul 2023 - Present

• Jul 2022 - Jul 2023

Medical Records Clerk

• Mar 2019 - Oct 2021

As a Medical Records Clerk, I accurately review charts and flag incomplete information. Sort materials and file according to HIPPA guidelines. To be effective in my field, I manage system conversion and maintain minimal downtime during updates ensuring operational efficiency. As the key contact person, I obtain necessary signatures on information release forms to obtain medical and treatment records from other service providers. I also review and analyze medical records for completeness and file records in alphabetic and numeric order. Some of my accomplishments include: • Increasing document efficiency flow by 80% by leading projects to investigate incomplete documentation. • Analyzing data and creating reports for incomplete documents with minimal errors. • Ensuring that all documents are in the electronic charts within the specified deadline and notify those past due. • Training and mentoring interns on the process of health information management (HIM) and provided answers to questions. Show less

Human Resources Recruiting Assistant

• Nov 2018 - Nov 2018

During my tenure as a Human Resources Recruiting Assistant, I pre-screened applicants and scheduled interviews with appropriate team members whenever necessary. I was accountable for presenting an excellent first impression of the company at interview and recruiting events to ensure workforce. Furthermore, I operated and maintained applicant tracking and candidate management systems ensuring data accuracy. Also, I generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments. Some of my accomplishments include: • Overseeing home interviews and provided job criteria and descriptions to candidates for proper profiling • Utilizing strong leadership skills to increase the project by 90% and completed the task ahead of the deadline. • Highly recommended by my supervisor, Franchon Jernigan, for providing an excellent service. Show less

Data an Accountability Division IT Intern

• Feb 2018 - Aug 2018

I worked as an Information Technology/Web Services Intern, wherein I efficiently conducted a training session for new software for all employees, ensuring their personal and professional development. I led the troubleshooting and installation of devices utilizing strong knowledge and experience in information technology. In addition, I gathered and presented research for new software implementation by accurately providing feasibility studies. I also collaborated on the drafting of an administrative technology that needs assessment to ensure business effectiveness. Show less

Student Administrative Assistant (Comptroller Officer)

• May 2017 - May 2018

Having served as a Student Administrative Assistant, I sorted and distributed office mail and recorded incoming shipments for corporate records. I accurately performed data entry. To hone my ability in data management, I executed a record-filing system to improve document organization and management. I also distributed documents and correspondence. Additionally, I assisted with systems analyst tasks such as using Oracle and PeopleSoft to monitor systems flawlessly. Also, I offered office-wide software support and training, including troubleshooting issues and optimizing usage. Show less

Sales Associate

• Jul 2015 - Jul 2017

As a Sales Associate, I delivered a high level of assistance by locating products and checking the store system for hard-to-find merchandise. I engaged with customers to effectively build rapport and lasting relationships, ensuring customer satisfaction. Furthermore, I liaised with customers and recommended specific products aligning with individual needs, requirements, and specifications. I also implemented up-selling strategies, encompassing recommendations of accessories and complementary purchases. Show less

Financial Aid Student Work Study

• Jun 2014 - Dec 2015

I was a Financial Aid Student Work Study, wherein I guided students through financial aid processes, including completing necessary forms, filing, and documentation. I performed wide-ranging administrative, financial, and service-related functions to demonstrate my multi-tasking abilities, including copying and scanning. Moreover, I delivered clerical support by efficiently handling a wide range of standard and special requirements. Lastly, I promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff. Show less