End User Support Technician

• Mar 2021 - Present

Public Safety Officer

• Jun 2019 - Nov 2019

-Received a Certification of Commendation in resolving a vehicular accident along with assisting with the Annapolis Fire Department and the Annapolis Police Department -Documented a report on checking a student’s welfare and retrieved a facility member’s work key under minimal supervision-Aided 3 officers after regular shift hours in a fire alarm emergency on campus-Suggested that an acquaintance can assist for travel assistance after explaining a student on new policies on welfare-Responded to 25+ calls in regard to noise complaints, dorm lockouts, and suspicious activities in a professional demeanor

Student Police Aide

• Feb 2017 - May 2019

-Learned the procedures of 7+ shifts and reliably trained 3+ new Student Police Aides-Directed traffic while officers investigated a vehicular collision-Arrived early to my assigned post due to an incident and immediately reported to the Auxiliary office after being notified, earning a positive incident report from the SPA Supervisor-Consistently updated current information to SPAs, SPA supervisors, and police officers during major events held on campus-Provided to students and nonstudents alternative parking locations instead of the reserved spots for sporting events-Professionally answered 3+ phone calls at the UMD business building after office hours regarding faculty contact

Student Associate

• Oct 2016 - Oct 2018

Intern

• Feb 2018 - Apr 2018

Intern

• Jul 2017 - Aug 2017

Hourly Associate

• Jul 2015 - May 2016

Student Associate

• Jan 2015 - Feb 2016