Experience

Clarke Consulting

• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Mananger | Senior Systems Administrator

  • Jan 2012 - Present

  -Provide IT consulting service for startup to mid-range BioTech companies.-Identify IT related business needs and project planning.-Point person and Project/Technical lead for various clients.-Train and manage a team of IT Professionals, including Systems Admins, Network Specialists, and Helpdesk Technicians.-Work with vendors, service contracts, and SLAs.-Experience with ITLM and budget planning.

• Senior Systems Administrator

  • Jan 2010 - Jan 2012

  -Design, plan, test, and implementation of mission critical enterprise systems.-Administrator for systems management solutions such as AirWatch and Kace.-Design and configure networks leveraging industry standard hardware such as Cisco ASA, WLC, switches, and routers.-Setup and configure email systems On-Prem (Exchange) and in the cloud (O365, Gmail).-Setup and configure Cloud identity solutions like Okta and Onelogin-Worked with SOX and Validated Systems.

• Systems Administrator

  • Dec 2005 - Jan 2010

  -Provide end user support for various computer hardware and software issues.-Provide networking support.-Configure and manage MS AD infrastructure.-Configure and manage server systems including DCs, NAS, Exchange, and member servers.-Configure and manage backup systems.



California Department of Industrial Relations

• United States
• Government Administration
• 300 - 400 Employee

• Information Systems Technician

  • Jan 1998 - Nov 2005

  Lead support technician for DIR headquarters: install and troubleshoot computer hardware, software, and printers (local and networked). Support multiple Windows and Macintosh computer platforms as well as various computer models and applications including: MS Office, Filemaker, and Exchange (Outlook) /MS Mail, email clients. Experience with NT and Windows 2000 server installs. Also familiar with network configurations such as LAN, WAN, VPN, Appletalk, and wireless networks. Worked on Help Desk: analyzing, diagnosing, and documenting resolutions for end user help requests. Logging in and assigning trouble calls and providing technical assistance over the phone and on site. Brief experience in Exchange with user accounts/mailboxes. Show less