Jhoinny Lista
E-Commerce Specialist at Venelectronics- Claim this Profile
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Topline Score
Bio
Credentials
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Tiktok For Business
TikTokJan, 2023- Nov, 2024 -
Certificación de Audience Deals en MercadoLibre
Mercado LibreAug, 2022- Nov, 2024 -
Certificación de Publicidad Transfronteriza en Twitter
TwitterAug, 2022- Nov, 2024 -
Certificación de SEO On Page con SEMRUSH
SemrushAug, 2022- Nov, 2024 -
Certificación de SEO Técnico
PlatziAug, 2022- Nov, 2024 -
Certificación de Inbound Marketing Hubspot
HubSpot AcademyMar, 2022- Nov, 2024 -
Certificación de Brand Building en MercadoLibre
Mercado LibreAug, 2022- Nov, 2024 -
Certificación de Product Ads en MercadoLibre
Mercado LibreAug, 2022- Nov, 2024
Experience
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Venelectronics
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Venezuela
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Consumer Electronics
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1 - 100 Employee
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E-Commerce Specialist
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Oct 2022 - Present
• Functions: - Prospecting and follow-up of clients. - Implement customer retention strategies. - Informing customers of contractual conditions, payment methods, delivery times, and after-sales service. - Analyze the strategies of competitors through benchmarking. - Maintain efficient communication with clients. - Promote efficiency and profitability. - Expand the client portfolio. - Schedule and manage product presentations in various online markets. - Increase excellence in the online user experience - Seek a good reputation on the web - Respond to comments and incidents with customers with the support of a Community Manager - Monitor sales and deliver reports with their evolution • Knowledge and tools: - Marketplace MercadoLibre - Meta Business Manager - Amos CRM - Profit Plus - Shopify
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Education
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2019 - 2019
ENAHP
Mención Aduanas y Comercio Exterior, Gestión logística, de materiales y de la cadena de suministro
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