Experience

Hilton Denver Inverness

• United States
• Hospitality
• 1 - 100 Employee

• Front server

  • Aug 2019 - Present

• Barista

  • Aug 2018 - Present

  • Welcomes customers by determining their coffee interests and needs.• Educates customers by presenting and explaining the coffee drink menu; answering questions.• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, caffe latte, and cappuccino.• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.

• Head Server & Bartender

  • Jul 2018 - Present

  • Convey knowledge about the menu to intelligently converse with guests.• Trian new staff members, monitor their progress, and manage staff sections.• Handle large group parties, split checks, and work with staff and players from the NHL and NFL.• Mix traditional and creative cocktails.• Make suggestions based on customer tastes and preferences.• Build a rapport with regular customers to create a positive atmosphere.• As a Barista, sell coffee, tea blends and brewing equipment. Highlighting the differences between items and educating customers about brewing methods. Show less



Buddha-Bar Manila

• Philippines
• Food and Beverage Services
• 1 - 100 Employee

• front server

  • Sep 2016 - Oct 2017

  • Consistently provided professional, friendly and engaging service. • Obtained knowledge of all products and the ability to up-sell other products to guests and tourists. • Made sure that the surroundings of the restaurant is in proper order. • Skillfully promoted items on beverage lists and restaurant specials. • Consistently provided professional, friendly and engaging service. • Obtained knowledge of all products and the ability to up-sell other products to guests and tourists. • Made sure that the surroundings of the restaurant is in proper order. • Skillfully promoted items on beverage lists and restaurant specials.



The Ritz-Carlton, Bachelor Gulch

• 130 Daybreak Ridge, Avon, USA

• F & B Server

  • Nov 2015 - Mar 2016

  • Possess knowledge of the menu, specials, wine list, and available food options. • Inspect assigned tables to ensure proper setup and sanitation. • Took reservations, greeted guests, and seated them at proper tables. • Made sure that the surroundings of the restaurant are in proper order. • Dealt with high end clientele and provided empathetic customer service. • Possess knowledge of the menu, specials, wine list, and available food options. • Inspect assigned tables to ensure proper setup and sanitation. • Took reservations, greeted guests, and seated them at proper tables. • Made sure that the surroundings of the restaurant are in proper order. • Dealt with high end clientele and provided empathetic customer service.



The Broadmoor Hotel

• 1 Lake Avenue, Colorado Springs

• Fine dining server

  • Apr 2015 - Nov 2015

  • Greeted the guest and accommodated their needs. • Dealt with food allergies, dietary needs, and explained Farm to Table ingredients. • Reset tables and Maintains cleanliness, mise-en-place level to working station. • Gave a 5-star, 5-diamond service. • Greeted the guest and accommodated their needs. • Dealt with food allergies, dietary needs, and explained Farm to Table ingredients. • Reset tables and Maintains cleanliness, mise-en-place level to working station. • Gave a 5-star, 5-diamond service.



Sofitel

• France
• Hospitality
• 700 & Above Employee

• front server

  • Mar 2013 - Mar 2014

  • Knowledgeable with food menu, and drinks. • Maintained cleanliness and mise-en-place level to working station and service pantry for smooth operation. • Setup tables and utensils. • Clean and polish Glassware, China ware, Hollowware and Flatware • Knowledgeable with food menu, and drinks. • Maintained cleanliness and mise-en-place level to working station and service pantry for smooth operation. • Setup tables and utensils. • Clean and polish Glassware, China ware, Hollowware and Flatware