Jhessikka Lee, CPA, NSW JP

Head of Customer Success at ADAX Online
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Sydney Area, AU
Languages
  • English Native or bilingual proficiency
  • Malay Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency
  • Cantonese Full professional proficiency

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5.0

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Nur Diyana Ahmad Fauzi

Jhessikka is a fast learner and able to adapt with changes in her work. While there are a lot of challenges in work, she was able to handle it calmly and complete the work on timely basis. She was mainly handling corporate tax computation for clients and also other tax related matters such as stamp duty, real property gains tax and etc.

Craig Stanmore

Jessica impressed us very much with her work ethic, abilities and desire to develop her professional skills. Working alongside one of our Partners she worked in tax and accounting for our business clients which included companies, trusts and superannuation funds. Jess left us needing to return to Malaysia and we miss her in our team. Highly recommended!

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Credentials

  • Product Management Tips
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Six Sigma Foundations
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Six Sigma: Green Belt
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Design Thinking: Customer Experience
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Certified Practising Accountant
    CPA Australia
    Apr, 2012
    - Nov, 2024

Experience

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Head of Customer Success
      • May 2022 - Present

    • United Kingdom
    • Software Development
    • 700 & Above Employee
    • Product Manager - Accountants
      • Jun 2021 - Mar 2022

      The Access Group have acquired Sage’s Australian HandiSoft tax and practice management solution for accounting firms. Define and own the product vision, strategy, roadmap, enablement and communication for the Accountant Cloud platform. Accountant Cloud is a client & practice management application built on the Salesforce platform, and is connected to modern cloud applications that Accountants use daily and Handisoft desktop, providing a path for our Accountants to move to the cloud over time. Show less

    • United Kingdom
    • Software Development
    • 700 & Above Employee
    • Product Manager - Accountants
      • Jul 2019 - Jun 2021

      Define and own the product vision, strategy, roadmap, enablement and communication for the Sage Accountant Cloud platform. Sage Accountant Cloud is a client & practice management application built on the Salesforce platform, and is connected to modern cloud applications that Accountants use daily and Handisoft desktop, providing a path for our Accountants to move to the cloud over time. Define and own the product vision, strategy, roadmap, enablement and communication for the Sage Accountant Cloud platform. Sage Accountant Cloud is a client & practice management application built on the Salesforce platform, and is connected to modern cloud applications that Accountants use daily and Handisoft desktop, providing a path for our Accountants to move to the cloud over time.

    • Australia
    • Business Consulting and Services
    • 700 & Above Employee
    • Technology Portfolio Manager
      • Feb 2017 - Jul 2019

      KPMG's Delivery and Data Excellence Centre (DDX) help clients achieve cost-efficiencies and gain better process control and visibility of their data. Establish the DDX Technology team that offers support desk, vendor management, internal technology project management and client solution implementation services for all tax and business streams that operate within DDX. Design, implement and manage the infrastructure, communication plan, people capital and knowledge retention for the DDX Technology team's operations. Show less

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Consultant, Consulting Services
      • May 2013 - Jan 2017

      Position and implement CCH Corporate Tax Products and Solutions to deliver positive, value adding solutions to clients globally. This involves understanding client needs, engaging clients through the implementation process, change management, offering best practice advice, supporting complex queries and assisting in the design, enhancement and testing of releases and new products. Position and implement CCH Corporate Tax Products and Solutions to deliver positive, value adding solutions to clients globally. This involves understanding client needs, engaging clients through the implementation process, change management, offering best practice advice, supporting complex queries and assisting in the design, enhancement and testing of releases and new products.

    • Professional Services
    • 700 & Above Employee
    • Senior Associate Consultant
      • Feb 2010 - Aug 2012

      Provide value adding corporate tax services in direct and indirect taxes, in addition to incentive and grant applications. Provide value adding corporate tax services in direct and indirect taxes, in addition to incentive and grant applications.

  • Jaques Stanmore Pty Ltd
    • New South Wales, Australia
    • Accountant
      • May 2009 - Nov 2009

      Provide business services including assistance in start-ups, financial statements, assurance and tax services. Provide business services including assistance in start-ups, financial statements, assurance and tax services.

    • Accountant
      • Jun 2008 - Jan 2009

      Provide tax services to individuals and small business entities and reception duties. Provide tax services to individuals and small business entities and reception duties.

    • Australia
    • Government Administration
    • 700 & Above Employee
    • Project Research Officer (Contract)
      • Feb 2008 - Jun 2008

      Report on the contribution of Antarctic related groups to the economic development of Tasmania. Report on the contribution of Antarctic related groups to the economic development of Tasmania.

Education

  • University of Tasmania
    Bachelor of Business, Accounting and Finance
    2006 - 2008

Community

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