Jhesse Garcia

Senior Manager, IT at TrueCar, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area
Languages
  • Spanish Full professional proficiency
  • English Full professional proficiency
Skills

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Bio

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Credentials

  • Certified Casper Technician
    JAMF Software
    Sep, 2016
    - Nov, 2024
  • BetterCloud Certified Administrator
    BetterCloud
    May, 2021
    - Nov, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services
    Nov, 2017
    - Nov, 2024

Experience

  • TrueCar, Inc.
    • United States
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Senior Manager, IT
      • Apr 2021 - Present

    • Manager, IT
      • Jan 2019 - Apr 2021

    • IT Lead
      • Sep 2018 - Jan 2019

    • Senior Support Engineer
      • Nov 2017 - Sep 2018

    • Support Engineer
      • Apr 2016 - Nov 2017

  • Gursey | Schneider LLP
    • United States
    • Accounting
    • 100 - 200 Employee
    • IT Specialist
      • Sep 2013 - Mar 2016

      • Managed user accounts in Active Directory. • Supported remote offices and users. • Managed email accounts in a Microsoft Exchange server environment. • Performed updates to network programs. • Provided in-home technical support for firm Partners • Managed user accounts in Active Directory. • Supported remote offices and users. • Managed email accounts in a Microsoft Exchange server environment. • Performed updates to network programs. • Provided in-home technical support for firm Partners

  • David Weise and Associates
    • United States
    • Accounting
    • 1 - 100 Employee
    • IT Intern
      • Mar 2013 - Sep 2013

      • Deployed new equipment to employees and performed equipment maintenance. • Managed the help desk ticket queue. • Troubleshot computer issues and provided same day resolution. • Installed and upgraded software/hardware on all computers. • Deployed new equipment to employees and performed equipment maintenance. • Managed the help desk ticket queue. • Troubleshot computer issues and provided same day resolution. • Installed and upgraded software/hardware on all computers.

  • Geek Squad
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Advanced Repair Agent
      • Nov 2007 - Mar 2013

      • Developed technology solutions to meet requirements for business and home clients. • Reviewed daily and weekly department goals. • Oversaw client repairs to ensure efficiency and quality control. • Installed and configured computer hardware and software for customers. • Developed technology solutions to meet requirements for business and home clients. • Reviewed daily and weekly department goals. • Oversaw client repairs to ensure efficiency and quality control. • Installed and configured computer hardware and software for customers.

Education

  • California State University, Northridge
    Bachelor of Science - BS, Management Information Systems
    2010 - 2013

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