Experience

Goodwall

• Switzerland
• Technology, Information and Internet
• 1 - 100 Employee

• Community Specialist - Team Lead

  • Nov 2016 - Present

  Geneva Area, Switzerland - Implemented policies to minimize negative user feedback & effectively led team of 6 Community Specialists in identifying content to be removed or accepted within 24- an hour turnaround. - Drafted a set of internal process outlines to standardize and streamline moderation techniques, and processes - Monitored and tracked over 30 customer feedback cases weekly, reporting key findings to the executive team to ensure successful product delivery. - Sparked relationships with over a… Show more - Implemented policies to minimize negative user feedback & effectively led team of 6 Community Specialists in identifying content to be removed or accepted within 24- an hour turnaround. - Drafted a set of internal process outlines to standardize and streamline moderation techniques, and processes - Monitored and tracked over 30 customer feedback cases weekly, reporting key findings to the executive team to ensure successful product delivery. - Sparked relationships with over a million app users, across the Goodwall app. and Community involvement in user feedback & feedback resolution. -Periodically monitored content on a 2 million+ user’s Goodwall App feed, enforcing guidelines & standards with an 18% increase in flagged items - safeguarding against any violations of the platform’s rules. Show less



Hastings Kickboxing Academy LTD

• United Kingdom
• Sports Teams and Clubs
• 1 - 100 Employee

• Digital Marketing Consultant

  • Jan 2020 - Present

  Hastings, England, United Kingdom - Crafted content strategies to increase engagement, resulting in over 5000 organic likes and 100+ comments per week on social media pages - Formulated and launched campaigns that drove a 30% improvement in Social Media pages and generated over 50,000+ viewership organically - Initiated ideation sessions to strategize content selection for forty weekly posts, maximizing engagement rate by 20%. - Created designs for content resulting in a cumulative organic reach of 500K visitors… Show more - Crafted content strategies to increase engagement, resulting in over 5000 organic likes and 100+ comments per week on social media pages - Formulated and launched campaigns that drove a 30% improvement in Social Media pages and generated over 50,000+ viewership organically - Initiated ideation sessions to strategize content selection for forty weekly posts, maximizing engagement rate by 20%. - Created designs for content resulting in a cumulative organic reach of 500K visitors yearly. - Optimized Facebook, Instagram, LinkedIn, and Youtube Pages. Show less



TKO Elite Gym

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Social Media Marketing Specialist

  • Apr 2021 - Present

  England, United Kingdom - Planned, created, published, and share new content on a daily basis building meaningful customer connections, increasing brand awareness - Capture and analyze the appropriate social data/metrics, insights, and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns - Set up and optimize company pages within each platforms to increase the visibility of the company’s social content



NEW SAN JOSE BUILDER'S, INC

• Philippines
• Real Estate
• 200 - 300 Employee

• Sales Director - Property Specialist

  • Oct 2021 - Sep 2022

  Philippines - Collaborated with sales representatives on best practices to facilitate seamless, stress-free homebuying experiences. - Conducted over 50 sales demonstrations in remote locations with intricate promotional campaigns. - Acquired 150 new prospects through innovative marketing campaigns, resulting in 10% lead generation growth. - Achieved over 1 million in sales within the first 3 months by driving a proactive approach to successfully capture leads from referrals and networking.



ROUGE Band

• Social Media Manager

  • Sep 2017 - Nov 2018

  Manila



Spottygames

• Marketing Communications Consultant

  • Mar 2018 - Sep 2018

  Copenhagen Area, Capital Region, Denmark



OneseeTV

• Marketing Consultant

  • Oct 2016 - Nov 2017

  Denmark



Careers at CBK Hardware, Inc.

• Philippines
• Retail
• 1 - 100 Employee

• Creative Producer

  • Jun 2016 - Dec 2016

  Manila



CO BAN KIAT HARDWARE, INC.

• Creative Producer

  • Jun 2016 - Dec 2016

  Manila



Adrow Creatives Inc

• Philippines
• Advertising Services
• 1 - 100 Employee

• Creative Producer

  • Mar 2016 - Aug 2016

  Strata 2000 Building, Shaw boulevard.



BBDO Guerrero

• Philippines
• Advertising Services
• 1 - 100 Employee

• Creative trainee

  • Oct 2015 - Dec 2015

  Makati



2rriD

• Creative Director

  • Apr 2012 - Jun 2015

  Philippines Directing ads, indicating on strat or offstrat. Brainstorming and Editing posters