Justin Herald

Support and Training Coordinator at Learning Objects
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Contact Information
us****@****om
(386) 825-5501
Location
Cincinnati, Ohio, United States, US

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Credentials

  • CIW Advanced HTML5 & CSS3 Specialist
    Pearson
    May, 2018
    - Nov, 2024
  • Project+
    CompTIA
    Nov, 2017
    - Nov, 2024
  • A+
    CompTIA
    Mar, 2014
    - Nov, 2024

Experience

  • Learning Objects
    • United States
    • E-learning
    • 1 - 100 Employee
    • Support and Training Coordinator
      • Apr 2018 - Present

  • Cengage Group
    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • Customer Technical Support Agent
      • Mar 2014 - Apr 2018

      Providing Tier 2 technical support to students, professors, and professional users of our 430+ products, and Tier 3 support for users of our medical, scientific, information technology, and training titles. Providing Tier 2 technical support to students, professors, and professional users of our 430+ products, and Tier 3 support for users of our medical, scientific, information technology, and training titles.

  • Robert Half
    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Configuration Specialist (TMP)
      • Aug 2013 - Mar 2014

      Configured software and hardware of desktop computers, mobile devices, servers, printers, and other devices to clients' specifications. Preformed quality checks before deployment. Configured software and hardware of desktop computers, mobile devices, servers, printers, and other devices to clients' specifications. Preformed quality checks before deployment.

  • Betty Merkle
    • Home Health Aide
      • Jun 2011 - Apr 2013

      Coordinated care, managed medication refills, planned and facilitated social outings. Coordinated care, managed medication refills, planned and facilitated social outings.

  • The Painted Fish
    • Server
      • Oct 2010 - Mar 2012

      Worked as a server. Designed website, on-line ordering application, and installed POS system. Worked as a server. Designed website, on-line ordering application, and installed POS system.

  • Cincinnati State
    • United States
    • Education Administration Programs
    • 400 - 500 Employee
    • Tutor
      • Feb 2011 - Feb 2012

      Tutored students in College Algebra, Calculus, Microeconomics, and Macroeconomics. Tutored students in College Algebra, Calculus, Microeconomics, and Macroeconomics.

  • Crocs
    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Team Lead
      • Nov 2006 - Jul 2008

    • Sales Associate
      • 2006 - 2008

Education

  • Western Governors University
    Bachelor of Science (B.S.), Computer Software Engineering
    2014 - 2015
  • Cincinnati State Technical and Community College
    Associate of Science (A.S.), Computer Software Technology/Technician
    2010 - 2012

Community

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