Jheanell Needham

Customer Service Supervisor at Cragun's Resort
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Contact Information
us****@****om
(386) 825-5501
Location
Jamaica, JM
Languages
  • English -

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Credentials

  • R Programming Basics for Data Science
    edX
    Jun, 2022
    - Oct, 2024
  • edX Verified Certificate for R Programming Basics for Data Science
    edX
    Jun, 2022
    - Oct, 2024
  • edX Verified Certificate for National Accounts Statistics
    edX
    Mar, 2022
    - Oct, 2024
  • Associate of Science Degree in Hospitatily and Tourism (Travel and Tourism)
    -

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Customer Service Supervisor

    • Jamaica
    • Banking
    • 400 - 500 Employee
    • Accounting Officer
      • Mar 2008 - Present

      Loans Officer:> Prepare all personal loans, car loans, house loans, property insurance, car insurance for ex-staff members as well as current members of staff.> Use Micro Soft Excel to prepare weekly and monthly reports for ex-staff members for senior management.> In performing my roll I am guided by the Bank of Jamaica and International professional accounting principles and practices, additionally in preforming my duties I adhere to the BOJ Anti-Fraud and Money Laundering Act.> Use Infinium system for loan processing and approval.> Assist client in budgeting for loan application and repayment.> Handling client loan transference.> Preparing all legal documentation required for Motor Vehicle Bill of Sale and Housing Stamp Duty and Registration of Mortgage.> Liaison with service provider, managers, employee and ex-staff regarding any queries or issues relating to the service that is being provided.> Make relevant recommendation and solution to senior management regarding effective reimbursement of outstanding bills. > Update excel sheet daily with bills returned.> Maintained proper records through efficient filing of bills, correspondence and other relevant documentation to allow for timely retrieval of information. > Maintain updated records of the Bank’s Fixed Asset.> Prepare Tax Certificate Quarterly to be submitted to the Tax Office for Tax Returns reimbursements.> Providing Reports to management on a timely basis.> Prepared delinquency report to recoup outstanding balances.

    • Accounting Officer
      • Mar 2008 - Present

    • Accounting Officer
      • Mar 2008 - Present

Education

  • The University of the West Indies, Mona
    Msc. Accounting, Accounting
    2018 - 2020
  • Northern Caribbean University
    Bachelor of Science in Business Administration, Acconting
    2010 - 2013
  • Northern Caribbean University
    Bachelor of Science in Business Administration, Accounting
    2010 - 2013

Community

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