Jhalen Millsapp

Network Specialist at Atwell, LLC
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us****@****om
(386) 825-5501
Location
GE
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Experience

  • Atwell, LLC
    • United States
    • Civil Engineering
    • 700 & Above Employee
    • Network Specialist
      • Oct 2019 - Present
  • Rockdale County Public Schools
    • United States
    • Primary and Secondary Education
    • 400 - 500 Employee
    • Help Desk Technician ll
      • May 2018 - Oct 2019

      • Assist approximately 350 end users & 500 devices• Address technology issues via ticketing system • Properly documented all tasks • Manage end user accounts with Active Directory• Remote into Windows Server 2012• Install and troubleshoot software• Monitor network configuration and troubleshoot connectivity • Repair desktop and laptop • Maintained hardware and software inventory• Coordinated laptop repairs with an external vendor• Installed network printers and configured VoIP phones• Research and purchase new technology assets • Instructed work for two interns

    • Help Desk Technician
      • May 2017 - May 2018

      • Assisted approximately 1200 end users

Education

  • Georgia Southern University
    Bachelor of Science - BS, Information Technology/Information Systems
    2012 - 2017

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