Experience

BrainSurf Informatics Inc

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Support Engineer

  • Jul 2022 - Present

  - Remote Desktop Support for 40+ companies - Communicate effectively and clearly with clients to deliver resolutions in a timely manner - Active Directory & Microsoft 365 Administration - Identify and resolve phishing emails to protect customer information - Create and assign appropriate security groups for controlled access to users - Assist customers with setting up and troubleshooting printer issues - Act as liaison between customers and vendors to purchase necessary hardware and software - Identifying recurring issue patterns and collaborate with others to determine solutions - Assist in training new hires to get them acquainted with our workflow Show less



Loyola University Chicago

• United States
• Higher Education
• 700 & Above Employee

• Accounting Intern

  • Aug 2019 - Jul 2022

  - Created digital check requisitions for the university's expenses - Filed invoices - Input data regarding resource usage per month to keep database updated - Created digital check requisitions for the university's expenses - Filed invoices - Input data regarding resource usage per month to keep database updated



Girls Who Code

• United States
• Civic and Social Organizations
• 500 - 600 Employee

• Student Volunteer

  • Jan 2022 - May 2022

  Volunteered as a teaching assistant through Loyola University Chicago to mentor young women from grades 4-12 on coding in HTML and CSS. Volunteered as a teaching assistant through Loyola University Chicago to mentor young women from grades 4-12 on coding in HTML and CSS.



Meijer

• United States
• Retail
• 700 & Above Employee

• General Merchandise Clerk

  • Apr 2019 - May 2021

  - Assisted 100+ customers daily with product questions & queries. - Restocked, organized, price-checked & updated products. - Assisted staff with carrying out monthly product inventory. - Assisted with unloading incoming weekly inventory from delivery - Scanned out and disposed of damaged goods - Covered additional 4+ store sections when other team members not available - Assisted 100+ customers daily with product questions & queries. - Restocked, organized, price-checked & updated products. - Assisted staff with carrying out monthly product inventory. - Assisted with unloading incoming weekly inventory from delivery - Scanned out and disposed of damaged goods - Covered additional 4+ store sections when other team members not available