Experience

Reconciliation Services

• United States
• Individual and Family Services
• 1 - 100 Employee

• Director of Programs

  • Oct 2021 - Present



Full Employment Council, Inc.

• United States
• Human Resources Services
• 1 - 100 Employee

• Director of Career Services

  • Apr 2018 - Oct 2021



Morris/Sussex/Warren Employment and Training Services

• Northern New Jersey

• Youth Supervisor

  • Jul 2016 - Mar 2018

  Supervisor – Youth Workforce Programs Position reports to Director of Tri-county Employment & Training Services, governed by the Workforce Development Board (WDB), overseeing Youth Division funding allocation under the Workforce Innovation and Opportunity Act (WIOA). • Assist tri-county youth job seekers, ages 16-24, become credentialed through education and training, access employment, and support services to succeed in the life and labor market • Manage outreach, education, and provider oversight through organized, and efficient onboarding and follow-up processes • Liaise as advisor on various State and County Youth Council Advisory boards as well as High School Transition teams, and local community agencies • Provide Management reporting, constituent assessment creation and administration • Create marketing strategy from the ground up Impact to date: 37% increase in youth participation over last two years. Management reporting created from source systems, and facilitate creation of tri-county database removing manual calculation of case management status. Standardization of processes and expectations across providers. Create authentic connections between agencies, schools and local vendors for gap resources.



County College of Morris

• Higher Education
• 400 - 500 Employee

• Coordinator of Youth & Specialty Programs

  • Jun 2014 - Jun 2016

  Coordinator of Youth & Specialty Programs Position supports Continuing Educations’ Career and Professional Programs, and Center of Business & Technology managing several aspects of externally facing business relationships as well as community outreach.• Manage vendor vocational and partner delivered courses• Manage Youth Programs and Summer College for Kids & Teens • Manage Community Senior Program• Manage Alternate Route Teacher Certification (NJCU/DOE)• Create, schedule and manage calendar, events, brochures, and marketing• Confirm student registration, vendor billing/payment• Manage contract administration and execution • Course budget income projections, review, and reporting• Manage marketing across Career and Professional Programs including social, email and print campaigns• Support CCM foundation with fundraising activitiesImpact: Created and implemented email marketing strategy and expanded social media engagement across Corporate and Community Programs. Restructured CFK adding new Teen section including Life Skills Boot camp and other career oriented courses. Enhanced pricing model to cover direct and 35% of indirect costs. Senior Day community and corporate fundraising covers %100 of event costs. Presentations increased awareness of offerings to High School Counselors, Faith Based organizations (Morris County Council for Young Children-MCCYC), and Social Service agencies to expand constituent enrollment.

• Team Lead/ Recruiter

  • 2014 - 2015

  UpSkill NJ (H1B Grant) CCM Grant Learning Specialist US Department of Labor funded consortium led by NJIT and several Northern NJ Community Colleges engaging Workforce Opportunity Services (Veterans) and current IT professionals providing free training in emerging technologies and project management that expands and enhances the value of the participants or placement of displaced workers.• Recruit, enroll, monitor placement and success of candidates • Confirm course offerings and scheduling for prospects• Generate monthly /quarterly grant activity reports Impact: Enrolled 30 candidates and increased grant participation 5% via social media implementation and community outreach.Health Professions Opportunity Grant (HPOG)/ Trade Adjustment Assistance Community College and Career Training Grants Program (TAACCCT) Team Lead/Recruiter Authorized by the ACA, DOL, ETA offering training to TANF/GA and other low-income individuals for occupations in the health care field that pay well and are expected to either experience labor shortages or be in high demand.• Conduct individual and bi-weekly onsite orientation sessions• Conduct ad-hoc external relationship orientation sessions (Food Pantries, Veterans Housing, Job Fairs etc.)• Created relationships and engaged community agencies for outreach, internships and enrollee supports, and career expansion opportunities• Completed monthly management reporting• Create and manage recruiting efforts via social media, print and advertising Impact: Surpassed 2014 registration target. Exceeded grant impact study enrollment goals ahead of schedule. Created video testimonials, and enhanced outreach projects including, social, email and direct media campaigns.Career and Professional Programs Adjunct • Instructor for Introduction to Excel (Basic)



Landmark Management Group

• Urban League of Hudson County

• Faith Based Advisory

  • 2012 - 2014

  Landmark Management Group, Inc. Director of Community and Faith Based Constituents (September 2012 – March 2014) Key Responsibilities • Organize local “Community Net” Symposium bringing academic, civic, judicial, and faith leaders together with the clinical community to bridge the gap in creating a dialog between these constituents of care & healing. o Urban League of Hudson County – “Learning About Drug Court” (June 2013 - Earl Morgan NJ.com) o Fugitive Safe Surrender Information Symposium - (Sept. 11, 2013) o Fugitive Safe Surrender Technical Training (Sept. 28, 2013) • Fugitive Safe Surrender 2013 Jersey City - Team Lead • New Jersey Police Chaplain Program Management Consultant • Community Outreach • Information Technology and Media Consultant • Social Media Manager, Outreach Coordination



MF Global

• United States
• Financial Services
• 700 & Above Employee

• North America Team Lead, Enterprise Application Support

  • Sep 2008 - Mar 2011

  (Scope – Fixed Income, Equities, Finance, Operations, Automation 25% of 150 applications, 8 SOX applications) Key Responsibilities • Primary agent for introduction of “Enterprise Application Support” (EAS) Model for North America/Canada highlighting centralization IT application support for Global/Regional applications • Lead expansion of EAS model to Europe and Asia/Pacific. Impact: Globalization of Application Support • Ensure 24 x 6 Global Follow-The-Sun support (North America, Asia/Pacific, and Europe) • Implement information transition streams for cross team support. Impact: removed silo centric information and support dependencies • Managed 9 L1/L2 On-shore resources, and oversaw outsourced Level1&2 support for Off-shore team • Managed gap documentation model employing application assessments. Impact: Ensured Stable Operations • Create Service Delivery Standards resulting in 70% increase in stable operations, rollout and reduced incidents • Monthly Management Statistics, Issues & Outage Review • Strategic Tool Surveys (Maximo, IMS, TIDAL, Big Brother, Netcrunch, HP Insight Mgr.) • Vendor Management. Impact: forced small vendors to mature internal processes for QA and Production Implementations Special Projects • Globalization of strategic application support reducing multiple applications with similar functionality • Global rollout of Oracle Financials, Procurement, Expenses centralizing books & records • Globalizing support model for Risk Methodologies which manages firm wide risk reporting • Global implementation and support of Enterprise Automation Solution



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Information Risk Manager

  • 1990 - 2008

  (Scope – IB Credit/Rates 20% of 342 applications, 8 SOX applications, 1 of seven team members) Key Responsibilities • Partnered with senior technology leads for firm wide compliance and control baselines across Investment Bank. • Performed application risk assessments identifying inherent risks and assessing root cause analysis of operations incidents with regulatory/financial impact. • Managed internal/external audit engagements covering technology infrastructure and applications for Rates NA. • Managed project remediation of information and technology risks. • Conducted Analyst and Associate IT Control Policy training (2007 participants: ~300 users) Special Projects • Supported firm wide ID Administration strategy based on risk control framework, functional organization, and job descriptions enhancing access permission and controls and reducing headcount. • Lead Rapid Application Development (RAD) control guideline for “time to market” implementation models. • Completed privilege access control program for all SOX and high-risk applications across IB. Regulatory Impact • Conducted quarterly Sarbanes Oxley (SOX) Compliance testing, reporting control gaps to Chief Business Technologists (CBT) and Business Information Owners. • Performed Service Provider reviews using SAS70 II to IT Policy mapping and site evaluation. • Provided client advisory for SOX preparedness, Change Management, application controls planning and design including associated education/awareness and process review. Senior Technical Officer (July 1995 – June 2001) Systems Security Administrator (October 1993 - July 1995) Customer Support Supervisor (August 1989 - October 1993)