Experience

Southern Refreshment Services, Vend Athens

• President

  • Jan 2011 - Present

  Provide operational and new business development leadership to privately held non-commercial food service companies. Companies are the geographic market share leader providing quality service enhancements and products. Provide operational and new business development leadership to privately held non-commercial food service companies. Companies are the geographic market share leader providing quality service enhancements and products.



Parks Strategies LLC

• United States

• Principal

  • Jun 2009 - Jan 2012

  Provided operational and organizational improvment plans within the non-commercial food service industry. Focused on leadership enhancement and development strategies. Created a "fresh eyes" concept that directed companies via a strategic plan to profitably look at enhancements to their day to day challenges. Provided operational and organizational improvment plans within the non-commercial food service industry. Focused on leadership enhancement and development strategies. Created a "fresh eyes" concept that directed companies via a strategic plan to profitably look at enhancements to their day to day challenges.



CL Swanson Corporation

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• President

  • Jan 1999 - Jun 2009

  Management team comprised of two vice presidents, three directors, a manufacturing center manager, four district managers and nine region managers and ten sales and marketing staff geographically disbursed throughout a 9-state market footprint. Exercise complete administrative authority for forty three dining service locations, nine vending regions, three production facilities, one equipment manufacturing facility. Championed and led organizational development activities resulting in the motivation of 385 employees including 50 salaried personnel. Recognized for aggressively obtaining new business.• Implemented strategy to elevate company to a market share leader within all geographic markets. • Posted 85% management retention rate over past five years, which is well above service industry average of 50-65%. • Profits achieved record levels in 2008 with a profitable and positive cash flow in 2009. • Expanded range of services and tripled dining and catering revenue. • Implemented customer service evaluation program that achieved 96-98%. client retention rate which is 5-10% above industry standards.

• COO/Vice President

  • Jan 1992 - Jan 1999

  Promoted to lead, strategically manage, and direct all operational and sales activity across nine automatic merchandising regions, 27 dining service contracts, commissary, and catering facilities in non-commercial client sites. Worked directly with second-generation CEO to increase profitability, decrease debt, control costs; standardize operating procedures and lay foundation for organic growth and aggressive new business development.• Controlled overall payroll costs during period of intense wage inflation. Implemented weekly labor cost analysis to maintain payroll at an average of 20% lower than benchmarked published NAMA operating ratios.• Increased annual sales 9% for five consecutive years.• Delivered 20% average annual Net Division Profit increase for four consecutive years



ARAMARK

• United States
• Hospitality

• Division General Manager

  • Jan 1988 - Jan 1992

  Executed full operational P&L accountability across 12 business dining and higher education service locations and one vending division. Directed 15 managers and 150 employees in generating $12 million in annual sales volume. Executed full operational P&L accountability across 12 business dining and higher education service locations and one vending division. Directed 15 managers and 150 employees in generating $12 million in annual sales volume.