Julie D. Fountain
Educational Technologist & Instructional Designer at Kansas City University- Claim this Profile
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English Native or bilingual proficiency
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Bio
Brenda Chezek Consulting
I worked with Julie for over 7 1/2 years at KCU and she is a dynamic leader in the IT training field. She is an expert in learning management systems, highly skilled at teaching and leading groups and able to identify issues before they even occur. Her knowledge base expands beyond training to include software applications and networking. Julie truly shines in the area of customer service, always willing to go the extra mile to assist people and researching information that she is not familiar with to provide answers. Julie would be an asset to any company in the industry. I give her my highest recommendation as an employee and a coworker.
Brenda Chezek Consulting
I worked with Julie for over 7 1/2 years at KCU and she is a dynamic leader in the IT training field. She is an expert in learning management systems, highly skilled at teaching and leading groups and able to identify issues before they even occur. Her knowledge base expands beyond training to include software applications and networking. Julie truly shines in the area of customer service, always willing to go the extra mile to assist people and researching information that she is not familiar with to provide answers. Julie would be an asset to any company in the industry. I give her my highest recommendation as an employee and a coworker.
Brenda Chezek Consulting
I worked with Julie for over 7 1/2 years at KCU and she is a dynamic leader in the IT training field. She is an expert in learning management systems, highly skilled at teaching and leading groups and able to identify issues before they even occur. Her knowledge base expands beyond training to include software applications and networking. Julie truly shines in the area of customer service, always willing to go the extra mile to assist people and researching information that she is not familiar with to provide answers. Julie would be an asset to any company in the industry. I give her my highest recommendation as an employee and a coworker.
Brenda Chezek Consulting
I worked with Julie for over 7 1/2 years at KCU and she is a dynamic leader in the IT training field. She is an expert in learning management systems, highly skilled at teaching and leading groups and able to identify issues before they even occur. Her knowledge base expands beyond training to include software applications and networking. Julie truly shines in the area of customer service, always willing to go the extra mile to assist people and researching information that she is not familiar with to provide answers. Julie would be an asset to any company in the industry. I give her my highest recommendation as an employee and a coworker.
Credentials
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Build Your Own Professional Training: Quick Start Guide
LinkedInMay, 2023- Oct, 2024 -
Instructional Design: Adult Learners
LinkedInMay, 2023- Oct, 2024 -
Canvas Studio
InstructureJul, 2021- Oct, 2024 -
Flipgrid Certified Educator, Level 1
FlipgridApr, 2021- Oct, 2024 -
Citing Sources - APA
University of Central FloridaMay, 2020- Oct, 2024 -
Project+
CompTIAAug, 2016- Oct, 2024 -
Blackboard Certified Trainer
BlackboardJul, 2012- Oct, 2024 -
Microsoft Office Specialist - Master Level
Certiport - A Pearson VUE BusinessApr, 2012- Oct, 2024 -
Blackboard Learn Community Engagement GUI Administrator
BlackboardApr, 2012- Oct, 2024 -
Blackboard Learn Course Delivery GUI Administrator
BlackboardDec, 2009- Oct, 2024 -
Certified IT Asset Manager
IAITAMOct, 2008- Oct, 2024 -
A+ Certified Professional
CompTIAMay, 2003- Oct, 2024 -
Certified Software Asset Manager
IAITAMSep, 2003- Oct, 2024
Experience
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Kansas City University
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United States
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Higher Education
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400 - 500 Employee
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Educational Technologist & Instructional Designer
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Jul 2019 - Present
Canvas LMS Course DesignCanvas LMS Administration and SMESupport for Colleges of Medicine, Biosciences, DentalEmployee and Student Technology Awareness & TrainingAdult Learning Theories and Strategies Teaching/Learning Frameworks and Strategies Classroom Technology IntegrationTechnical Writing and FormattingeLearning Design and DeliveryPublic Speaking for Large, Live, Audiences (400+)
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President, Staff Senate
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Jul 2019 - Jun 2021
Leadership, advocacy, communication, problem resolution, networking, policy review.
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Vice President, Staff Senate
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Jul 2018 - Jun 2019
Collaboration, support, planning, project management.
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LMS Administrator/Instructional Trainer, Information Technology
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Sep 2007 - Jun 2019
Blackboard, Canvas, system administration, planning, training, support.
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Member, KCU Sustainability Leadership Team
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Jul 2014 - Jun 2018
Environmental awareness, event planning, research, presentation.
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Parliamentarian, KCU Staff Senate
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Sep 2014 - Jun 2017
Documentation, bylaws, policy review, attention to detail.
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Interim Helpdesk Manager, Information Technology
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Nov 2014 - Jun 2016
Mentorship, guidance, relationships, employee relations, software acquisition, end-user support.
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Helpdesk/IT Asset Coordinator, Information Technology
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Apr 2002 - Sep 2007
Patience, troubleshooting, research, problem solving, communication, documentation.
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University of Central Florida
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United States
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Higher Education
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700 & Above Employee
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Course Assistant (Remote)
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Feb 2022 - Jul 2022
Assist UCF faculty with instructional design of existing courses. Work closely with faculty and team members from UCF's Center for Distributed Learning (CDL) to produce an exceptional final product. Create content using digital learning tools. Excellent written and oral communication skills. Collaborate with multiple team members on an activity. Edit and embed video into LMS. Assist UCF faculty with instructional design of existing courses. Work closely with faculty and team members from UCF's Center for Distributed Learning (CDL) to produce an exceptional final product. Create content using digital learning tools. Excellent written and oral communication skills. Collaborate with multiple team members on an activity. Edit and embed video into LMS.
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Business Information Assistant, Business Information Systems Dept
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Oct 2000 - Apr 2002
AS/400 Database AuditingEnd-user SupportCorporate Phone System Voiceover
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Process Review Assistant, Business & Technology Planning Dept
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Jun 2000 - Oct 2000
Business Process Review and DocumentationERP Implementation
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Word Processing Specialist
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Aug 1995 - Jun 2000
Dictaphone Voice Processor TranscriptionOnline Template CreationDocument Development using Microsoft VBADatabase Creation and DevelopmentISO Procedures and Process DocumentationBackup Supervisor as Assigned
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KU Endowment
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United States
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Fundraising
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100 - 200 Employee
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Secretary of The Chancellors Club
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Nov 1993 - Aug 1995
Payment Processing Electronic Mail Merge Custom Filing System Creation Professional Interactions with Alumni and Community Responsive and Courteous Customer Service Payment Processing Electronic Mail Merge Custom Filing System Creation Professional Interactions with Alumni and Community Responsive and Courteous Customer Service
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Education
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2019 - 2022
University of Central Florida
Master of Arts - MA, Instructional Design and Technology -
2014 - 2018
Western Governors University
Bachelor of Science - BS, Business - Information Technology Management -
Johnson County Community College
Associate of Applied Sciences (AAS), Information Technology -
Johnson County Community College
Associate of Arts (AA), General Studies
Community
