Jonathan Foulds

Fund Administration Contract Manager at Xantis S.A.
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Contact Information
us****@****om
(386) 825-5501
Location
Steinsel, Luxembourg, Luxembourg, LU
Languages
  • English Native or bilingual proficiency
  • French Full professional proficiency
  • German Limited working proficiency
  • Italian Limited working proficiency
  • Luxembourgish Elementary proficiency

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Credentials

  • Advanced Open Water Diver
    PADI
    Oct, 2014
    - Sep, 2024
  • Enriched Air Diver
    PADI
    Dec, 2011
    - Sep, 2024
  • Open Water Diver
    PADI
    Aug, 2010
    - Sep, 2024

Experience

  • Xantis S.A.
    • Luxembourg
    • Financial Services
    • 1 - 100 Employee
    • Fund Administration Contract Manager
      • Jan 2022 - Present

      Xantis is the parent company of LS International Finance (LSIF). I have fulfilled the same role across both companies. Please see LSIF role for description. Xantis is the parent company of LS International Finance (LSIF). I have fulfilled the same role across both companies. Please see LSIF role for description.

  • LS International Finance
    • Fund Administration Contract Manager
      • Jan 2022 - Present

      • Main point of contact for the companies in Luxembourg • Manage the Contract with the Fund Administration company concerning the provision of fund administration services for LS and Xantis securitisation funds. • Monitor the servicing by the fund administrators of client (investor/bondholder) requests (e.g. subscriptions and redemptions), queries and complaints, assist with KYC/AML processes. • Attend regular meetings at the offices of the fund administrators to advise on Xantis requirements, policies and plans; and support administrators with the resolution of issues or queries. • Assist the external auditors with the audits of the Investment Funds and valuation of underlying assets by providing access to information/data and records and responding to queries Supporting relationships with other providers including brokers, valuations consultants, lawyers, office landlords, etc. • Handle client (investor/bondholder) requests, enquiries and complaints in accordance with Company policies and standards • Manage records (both physical and digital) associated with the Securitisation Funds Show less

  • LALUX Assurances
    • Luxembourg
    • Insurance
    • 200 - 300 Employee
    • Group Life Insurance Contract Administrator
      • Jul 2021 - Dec 2021

      • Prepare, draft and register complementary pension plans, tailor-made contracts and any contractual documents during the life of a contract • Collect and prepare all AML/KYC data from employers • Responsible for all the administrative management of data and contractual and other documents • Register complementary pension plans with the General Inspectorate of Social Security (Ministry of Social Security) • Prepare standardised letters for all employers in the complementary pension plans • Participate in various other administrative tasks • Work in collaboration with the sales team and in contact with employer clients Show less

  • SANNE
    • United Kingdom
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Senior Administrator (Onboarding)
      • Sep 2020 - Dec 2020

      • Initiation of new business taken-on ensuring compliance with internal policies and procedures • Undertake customer KYC and ensure KYC module in the data management tool has been completed • Processing ad-hoc requests and providing support to internal teams including CSM, Legal and Accounting • Initiation of new business taken-on ensuring compliance with internal policies and procedures • Undertake customer KYC and ensure KYC module in the data management tool has been completed • Processing ad-hoc requests and providing support to internal teams including CSM, Legal and Accounting

  • La Mondiale Europartner
    • Luxembourg
    • Insurance
    • 100 - 200 Employee
    • Client Services Administrator (Policy Administration Department (UK))
      • Jan 2018 - Mar 2019

      • Evaluated and monitored the management of life insurance contracts in the context of intermediation between the client, financial advisors, and the company, throughout the policy lifecycle.• Streamlined and optimised the duties required to accomplish customer requests in respect of quality and service timelines. • Administered all aspects of client claims while adhering to company and legal standards and regulations.• Successfully accomplished activities in the areas of efficiency, risk control, including process enhancement, and operation of management tools. Show less

    • Client Service Administrator (Group Product Department)
      • Oct 2011 - Mar 2019

      • Demonstrated expertise in all administration of employer life insurance plans, from initial setup to final withdrawal of the benefits.• Accurately and efficiently processed all instructions and claims, ensuring completion within the given time-frame.• Precisely and timely entered instructions into the system according to the market to ensure that no loss occurred due to delays in the completion of deals. • Monitored and reviewed all entries, making changes and updates where necessary.• Guaranteed new policies were fully processed and setup within the administration system.• Obtained funds from clients and authorised the funds to appropriate investment accounts along with regular premiums.• Assisted in producing employer pension structures for companies across the globe, including France UK, USA, UAE, Africa and Singapore.• Professionally communicated with clients, employees, and brokers/IFAs from all serviced countries.• Served as key participant in client meetings, listening to the client’s needs and addressing any concerns that arose.• Contributed to the transfer of 70% of the book of international pension plan business to Zurich Eurolife S.A. during 2017 and 2018. Show less

  • NPG Wealth Management
    • Altraplan Bermuda - Contract Administrator (Broker & Customer Services)
      • Jun 2009 - Sep 2011

      • Functioned as the sole administrator for the Altraplan Bermuda portfolio.• Manually managed old, closed portfolios with numerous policies dating back to the late ‘70s and ‘80s.• Accountable for governing various policy transactions, such as withdrawals, surrenders, fund switches, contract and administrative amendments, payments, queries, and investigations.• Maintained steady contact with financial advisors and clients, mainly throughout UK and Sweden, as well as expats across the world.• Developed, composed, and implemented all procedural instruction manuals for the administration of this portfolio.• Liaised with various internal departments, including payments, accounting, investments, treasury, and compliance.• Effectively served as project manager concerning the amalgamation of Augura Life, formerly named Bermuda unit-linked portfolio, with Altraplan Bermuda. Show less

    • Private Estate Life - Contract Administrator (Broker & Customer Services)
      • Feb 2009 - Sep 2011

      • Charted successful course of development in full policy servicing, maintaining complete customer satisfaction.• Proficiently processed policy transactions, including withdrawals, surrenders, fund switches, contract and administrative amendments, payments, queries, and investigations.• Delivered exceptional customer service through continuous contact with clients and financial advisers.

  • HP
    • Azerbaijan
    • Online Media
    • Senior Collections Specialist, Benelux & Alps Team (Credit & Collections Department, Finance)
      • Jul 2008 - Dec 2008

      Global E-Business Operations Center S.R.L. • Cooperated with client companies in Switzerland (French and German) and Luxembourg to complete collections and mitigate losses due to unpaid accounts. • Acquired, assessed, and managed diverse accounts receivable portfolios. • Ensured timely payment of outstanding HP invoices through continuous contact with the delinquent parties. • Evaluated issues preventing payment and conceived and implemented resolutions which ultimately resulted in full payment. • Escalated disputes and non-responsive situations to internal and external contacts. • Cultivated and nurtured internal and external customer relationships to ensure exceptional client service and an increase in past due payments. Show less

  • George Butunoiu Executive Search
    • Romania
    • Human Resources Services
    • 1 - 100 Employee
    • Junior Consultant
      • Jan 2008 - May 2008

      • Responsible for interviewing candidates and making recommendations on qualified applicants. • Organised, arranged, and conducted candidate and client meetings in order to secure new clients. • Processed candidate CVs in the company database, ensuring accuracy and completion. • Prospected, investigated, and pursued potential candidates. • Responsible for interviewing candidates and making recommendations on qualified applicants. • Organised, arranged, and conducted candidate and client meetings in order to secure new clients. • Processed candidate CVs in the company database, ensuring accuracy and completion. • Prospected, investigated, and pursued potential candidates.

  • Lombard International Assurance
    • Account Officer, Money Out Team (Policy Administration)
      • Apr 2005 - Dec 2007

      • Operated as administrator of UK, Sweden, Finland and International markets in life assurance and pensions policies. • Completed policy transactions such as withdrawals, surrenders, fund switches, contract and administrative amendments, payments, queries, investigations, and policy servicing. • Finalised accounts and recorded payment of broker fees and managed investigations of any subsequent queries. • Continued contact with Transfer Departments of various custodian banks and interfaced regarding transfers to clients as well as queries relating to transfers. Show less

  • Clearstream
    • Luxembourg
    • Financial Services
    • 700 & Above Employee
    • Temporary Employee (Custody Department)
      • Jan 2005 - Mar 2005

      • Inputted client instructions for bond issues associated with the Argentina debt-restructuring project with full accuracy and efficiency. • Functioned cross-departmentally to complete diverse tasks and projects as required. • Inputted client instructions for bond issues associated with the Argentina debt-restructuring project with full accuracy and efficiency. • Functioned cross-departmentally to complete diverse tasks and projects as required.

  • Information By Design (IBYD)
    • United Kingdom
    • Market Research
    • 1 - 100 Employee
    • Interviewer
      • Nov 2003 - May 2004

       Interviewed individuals in UK, France and Germany to complete marketing evaluations and market research to a range of blue-chip companies in the UK and Europe.  Interviewed individuals in UK, France and Germany to complete marketing evaluations and market research to a range of blue-chip companies in the UK and Europe.

  • J.P. Morgan Asset Management
    • United States
    • Financial Services
    • 700 & Above Employee
    • Summer Intern (Funds Control & Delivery Department)
      • Jul 2001 - Aug 2001

      • Created template for Global certificates/bonds for Dekabank • Created Excel database of share class information for Bloomberg and BNP Paribas • Created template for Global certificates/bonds for Dekabank • Created Excel database of share class information for Bloomberg and BNP Paribas

  • Chase Manhattan Bank Luxembourg
    • Temporary Employee (Transfer Agency)
      • May 2000 - Jul 2000

       Vista and Federated Funds Call Center  Contact for German broker company  Processed transactions, Queries  Vista and Federated Funds Call Center  Contact for German broker company  Processed transactions, Queries

  • State Street Bank
    • Temporary Employee (Cash Department)
      • Mar 2000 - Apr 2000

       Updated reports, archived reports and files, and re-organised archives  Updated reports, archived reports and files, and re-organised archives

Education

  • The University of Hull
    Bachelor of Arts (Honours), French and German
    2000 - 2004
  • University of Bayreuth
    German Language – Wirtschaftskommunikation in Deutschland, Institut für Internationale Kommunikation
    2004 - 2004
  • Università per Stranieri di Perugia
    Italian
    2004 - 2004
  • University of Düsseldorf
    German Language, Institut für Internationale Kommunikation
    2003 - 2003
  • ILCF, Université Catholique de Lyon
    Diplôme Approfondi de Langue Française (DALF)
    2003 - 2003
  • Université Jean Moulin (Lyon III)
    Erasmus exchange program, Langues Etrangères Appliqués (LEA)
    2002 - 2003
  • Keswick School
    GCE A level, French and German
    1995 - 1999
  • International School of Luxembourg
    1990 - 1995

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