Experience

Healthology BIOsciences Group

• Retail
• 1 - 100 Employee

• Assistant Customer Services Manager

  • Jan 2022 - Present



MediLASE Hair Removal Centre Ltd

• Retail
• 1 - 100 Employee

• Customer Service Supervisor

  • Apr 2018 - Present

• Senior Customer Service Officer

  • Jun 2016 - Apr 2018

  -Handling incoming calls and greet guests-Maintain reception desk, waiting area and public areas neat and tidy-Perform secretarial and administrative support to the team including office admin-Handling problems/ Complaints



Holiday Inn Express

• United States
• Hospitality
• 700 & Above Employee

• Finance Clerk

  • Jun 2014 - Mar 2016

  -Keep track process accounts and incoming payments -Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable -Reconcile the accounts receivable ledger -Generate and send out invoices -Monitor customer account details for non-payments, delayed payments and other irregularities -Keep track process accounts and incoming payments -Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable -Reconcile the accounts receivable ledger -Generate and send out invoices -Monitor customer account details for non-payments, delayed payments and other irregularities



Neo Derm

• Hong Kong
• Wellness and Fitness Services
• 100 - 200 Employee

• Customer Service Executive 1

  • May 2012 - Apr 2014

  -Handling incoming calls and greet guests -Maintain reception desk, waiting area and public areas neat and tidy -Perform secretarial and administrative support to the team including office admin -Handling problems/ Complaints -Handling incoming calls and greet guests -Maintain reception desk, waiting area and public areas neat and tidy -Perform secretarial and administrative support to the team including office admin -Handling problems/ Complaints



Datian W. Group (HK) Limited

• Accounts Clerk

  • Mar 2011 - Jan 2012

  -Perform accounting and clerical function to support supervisors -Complie and sort invoices and checks -Match invoices to work orders -Perform accounting and clerical function to support supervisors -Complie and sort invoices and checks -Match invoices to work orders