Experience

Carolina Retreats

• United States
• Hospitality
• 1 - 100 Employee

• Guest Services Coordinator

  • May 2021 - Present

  Communicating with owners and escalated guests efficiently and cordially, while monitoring each guest related issue to provide impeccable quality and maintaining the integrity of the properties within our rental company. Follow leads for bookings, built relationships with new leads understanding the surrounding area, processed rental agreements, and provided information about lease terms, rental rates, and property amenities. Communicating with owners and escalated guests efficiently and cordially, while monitoring each guest related issue to provide impeccable quality and maintaining the integrity of the properties within our rental company. Follow leads for bookings, built relationships with new leads understanding the surrounding area, processed rental agreements, and provided information about lease terms, rental rates, and property amenities.