Jewel Wong
Aircraft Charter Operation and Customer Service Executive at L'VOYAGE- Claim this Profile
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Japanese Full professional proficiency
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Cantonese Native or bilingual proficiency
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Mandarin Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Japanese Language Proficiency Test N2
Japan Educational Exchanges and Services (JEES)Jul, 2014- Oct, 2024
Experience
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L'VOYAGE
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Hong Kong
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Aircraft Charter Operation and Customer Service Executive
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Aug 2022 - Present
L’ VOYAGE offers business aircraft charter service, luxury and curated travel itineraries, and jet ownership advisory services. We handle every aspect of planning and logistics; including sourcing and booking suitable aircraft, route selection, visa arrangements, catering, inflight planning and logistics, safety inspections, crew and ground transport. In recognition of its excellent record, L’ VOYAGE was named the Best Charter Broker by industry peers at the Asia Business Aviation Association 2017 aviation awards. -Source the client the best aircraft for their needs and manage the charter on their behalf -Coordinating with their supply chain of aircraft operators, support team and crew -Organizing ancillary services such as inflight catering menu and ground transport -Checking all operational aspects of the flight including airport and ATC slots, weather and flight watching -Meeting and greeting clients at private jet airports -Responsible for the seamless operation of every flight; from enquiry to post flight actions -Working alongside the marketing team on customer retention initiatives Show less
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Horizon Technology Recruitment
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Hong Kong
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Staffing and Recruiting
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1 - 100 Employee
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Recruitment Consultant
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Jan 2022 - May 2022
Horizon Technology Recruitment is a leading specialist recruitment agency, founded under the philosophy of “speed, quality and integrity”. At Horizon, we specialise in permanent and fixed term contract recruitment across the IT, Telecommunications, Financial Services, Crypto etc industries and we are fortunate enough to have experienced working with some of the world’s most prestigious businesses across Europe and Asia-Pacific region. Our international network and presence, along with our professionalism and specialist market knowledge, ensure that we offer only the utmost highest quality of service under our founding philosophy to both clients and candidates. We are operating across Hong Kong, Germany, Japan and Singapore specialising in Telecommunications Networks including Mobile communications, FTTx & Tower infrastructure, Internet of Things, IT infrastructure, Cloud & Data Centres, Financial Services & Technology, Crypto as well as Cyber Security. Horizon Technology Recruitment is an Employment Agency licensed in Hong Kong (EA License Number 65205) and wholly owned by Horizon Recruitment Limited (Business Registration Number 71662091). For more information about Horizon, please visit www.horizon-recruitment.com Show less
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Hong Kong Airlines
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Hong Kong
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Airlines and Aviation
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700 & Above Employee
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Business Class Flight Attendant
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Jun 2017 - Jul 2021
-Qualified on Airbus A350-900 XWB, A330-200, A330-300, A320-200-Provide high level personalized service to the passengers.-Continuously monitor all safety conditions and emergency equipment of our aircraft while on the ground and in flight.-Explain all safety equipment and verify that passengers are following safety signs and procedures.-Monitor, manage and secure the cabin, assist passengers and pilots during emergency situations.-Respond to onboard medical situations.-Prepare and submit reports on flight incidents.-Supervised Economy Class crew in flight. Show less
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Flight Attendant
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Jun 2016 - May 2017
-Graduated as Best Performer in Cabin Crew Initial Training of Hong Kong Airlines Batch A111-16-Adhere to all aviation rules and regulations.-Provide hospitality and customer service to passengers.-Greet passengers, monitor carry-on baggage, and direct passengers to assigned seats.-Attend to individuals needing special assistance (such as unaccompanied minors, individuals with a disability, and the elderly) throughout aircraft operations.
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Education
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2013 - 2016
Human Academy Japanese School Osaka
Japanese Studies
Community
